I wrote about a refund due to me because of lack of view from the ocean room. Wrote many emails to the club, but none were answered, money not returned. Then there was hurricane Sandy which I assumed has hit them hard because still no reply or refund. Money irrelevant. Customer service, very valuable. Will I recommend it to friends?... More

Couldn't have asked for more from this hotel. Cute little house in great location, literally two minutes walk from a really nice beach. Perfect for watching an uninterrupted sunrise. Kitchen came equipped with hob, microwave, dishwasher and all crockery and cutlery you could need. Staff went above and beyond to make our stay welcome. I went in October so the... More

We stayed at the Surf Club mid-October and had to pack up and leave in the middle of the night because there was a spider infestation in our room. To top it off, we left 4 messages for management who never returned a single phone call. We had a horrendous experience and want to make sure no one else has... More

I have stayed here 3 times now. It is always clean. On a great beach! Nice pool area. I like that they provide beach chairs and umbrellas. It's a close walk into town. Its not fancy by any means. But this is Montauk. Nothing is fancy. The rooms are all different from each other in decor. They are privatly owned.... More

Very nice and clean. It's a co-op, so different owners. Comfortable. Upstairs two singles with a tv and small wardrobe. Downstairs a queen and bathroom. Found it too expensive in the off season. Asked for an ocean view room which was $80 more than the garden view. Walked in and could only see grass, no Ocean. Front desk lady allowed... More

I was worried by some of the terrible reviews that I read when we were making our non-refundable paid reservations. But I was thrilled with the place when we got there. This was a last minute trip, so I didn't get a chance to talk with our friends before booking it, but I later found many of them have stayed... More

We stayed in unit #48 and it was clean and comfortable. The master bedroom was on the main floor and the kids had a loft upstairs with twin beds. Each room had its own tv. The unit was nicely decorated and did not have any smells (as I was reading in other reviews of this resort). The kitchen was beautiful!... More

We have stayed here four times in the last 10 years, and the place has really declined. Our unit this time, number 9, was shabby and in dire need of a paint job. There was mold below the skylight above the shower, and the carpet smelled stale. Mid-week it's about $200/night. This unit has a "garden view" which is in... More

I've never been to Montauk before so maybe I was expecting too much. Our room was moldy and smelly. The decor was from the 80's. The couch was filthy. The AC was set at 74 when we arrived and it was about 85 on the second floor. The pool is nice, great beach and location, but overall it was way... More