I booked this room and arrived fully expecting to make the best of a rough situation, based on previous reviews here. I was pleasantly surprised by our overall experience at this location, however. The staff was very friendly, helpful, and pleasant from start to finish, including the shuttle bus operators. Our room was clean and comfortable, and the breakfast satisfying.... More

It turns out they do not service "FREE Shuttle" to JFK or Liberty. ONLY LaGuardia.... Well it turns out I arrived by Liberty and leave by JFK, why couldn't they make that very clear before booking. I was suppose to get non-smoking room but the room was anything but non-smoking. Also rude customer receptionist. :)

I arrived with my family and received an awful service from the night clerk or manager (named Michelle ... she didn't give me her lastname) with really bad attitude. I am only a client but, for sure, won't book any room in here nor recommend it.

The room was inexpensive. The breakfast was plentiful. The staff was pleasant. That being said, I had a very unpleasant experience at check-in. After waiting about 3 minute for someone to come out from the back to the front desk, I was given my room and key. Just then a large man came running down the stairs carry a baby... More

I booked this hotel because it was near the funeral home, I was flying in and it had airport transportation. It was old and somewhat rundown (did not use fitness center). Breakfast was OK. Coffee not so much. They would have driven me to a subway stop which was nice because there were none nearby and no buses. Staff was... More

Attended a funeral in my old stomping grounds in Queens and the hotel was not that bad. It is on Maurice Ave which is fairly busy street and somewhat noisy. Yeah it is in NYC so don’t expect “outstanding customer service” with staff gushing over you but do expect the basic stuff, clean room, standard breakfast, etc. Several folks were... More

The immediate area is a bit grim, however the rooms are very good with the most confortable bed I have ever slept in. The hotel offers a free shuttle to La gaurdia airport. We stayed there during the hurricaines and could not get into new york city as the subways were closed, the hotel's shuttle bus driver Jamie was more... More

The immediate neighborhood is a bit grim -- cemetery across the street and building materials outlet next door. The only "restaurant" within walking distance is a McDonald's. (You can order delivery from mediocre pizza place and diners.) However, the room was better than fine with great Internet, comfortable bed and good bathroom. And there is a free hourly shuttle to... More

We stayed at this hotel during our visit to New York City. We flew into LaGuardia and they picked us up within 15 minutes (Free airport shuttle). Jamie (the shuttle driver) shared with us about some of the highlights of the area, explained where we were and what the hotel offered. Our room was clean and comfortable. The shuttle would... More