I do a very lot of traveling for my job and stay in this town a lot as well. I used to stay at the Comfort Inn years ago when it was "corporate owned" along with the old Best Western next door. Back then it was the newest, most modern and cleanest hotel in town...period! I figured I'd try it... More

Check in and out was fast and courteous. The room and facilities were clean and comfortable. The motel was quiet. A decent breakfast and coffee in room. Pillows were acceptable softness. A nice stay. I would stay again. More

I rented 4 rooms at this location on Oct 8th and 9th and the rooms were better than your typical comfort inn. Staff was courtious and helpful. More

Our room was clean and comfortable. Price was reasonable and the location was near Erie Canal activities. The front desk clerks were friendly and helpful. We stayed one night. The breakfast buffet was good and the breakfast room clean and comfortable. More

I cannot stress enough that you save your money and stay somewhere else than the Comfort Inn in Lockport! After getting into our room we started getting flea bites/bed bug bites (not sure yet which they are) The room smelled, the room was dirty, and our window was "locked" by a stick between the windows. After opening the window we... More

The room was extremely dirty and smelly. When we went, they still had the ozone electronic device to remove the dirty smell but looks like it didn't help. The bath rooms were dirty and sink was clogged. The carpets were bad. But we were tired after driving from cincinnati to cleveland and then to this place since we were planning... More

Needs updating badly, breakfast was measured out. 1 frozen egg, 1 sauage patty, both frozen. only fruit were overripe apples. More

I was put in a newly 'renovated' room. It was on the second floor above the smoking rooms. Unfortunately I had to walk through part of the smoking area (no elevator) and I can say it stank. I could have done a better renovation to my room. There was new sheetrock in one area and with a rough cut plywood... More

Upon check in we explained that one of us had a business meeting locally until 1:00 and requested a late check out of 1:30 or 2:00. After much discussion we were only given until 1:00. Keep in mind that there were maybe 5 rooms occupied. They came knocking at the door early in the morning while we were on conference... More