Great location for visiting customer. Good restaurant, selection limited, but good portions and great flavor, great staff. Right off highway, traffic light makes entering and exiting driveway easy, and many restaurants nearby as well as shopping centers.

I recently stayed at this property for a conference and was pleasantly surprised. My last stay at a Holiday Inn was many years ago and I had since taken my business to new hotels, which offered updated design and better service. I was pleased to find my room was lovely, clean and large. The conference meals were over priced and... More

We stayed at the Holiday Inn in the middle of winter, which in Syracuse are usually combined with lots of snow. The hotel is conveniently locate off of exit 37 on the NYS Thruway, so there wasn't any difficulty with lots of snow on the roads. The hotel is recently renovated and feels really comfortable. The rooms are spacious, clean... More

I just finished staying here for a Convention and the facilities were so much more spacious than our last place. As it was a convention for music teachers and students...a LOT of students, space for practice, concerts and presentations was important and this was perfect. The staff was very helpful, housekeeping was thorough and friendly, and the service at the... More

This full service Holiday Inn just off the NYS Thruway in Liverpool NY was surprisingly good and ideally located for some business I had that required an almost 2-week stay. We found the room, bed, service, restaurant and other amenities all solid. Large convention center available. Decent restaurant for both breakfast and dinner - we had many of the entrees.... More

We arrived in Syracuse on a flight home from Mexico ahead of the one we were scheduled on. Good news we arrived early, bad news our luggage did not. I booked this hotel because of the 24 hour airport shuttle where other hotels shuttles end at 11pm. Our room was terrific, everything we expected. The jewel in this hotel is... More

My second visit to this hotel in a few months. Attending a conference. My room was spacious, clean, comfortable, excellent. Television worked well! Experienced room service for dinner and breakfast - the service was impeccable. The food excellent. Even though I was on the 6th floor, when my food arrived, it was still hot - not overly steamed, or too... More

We ended up staying at this hotel for two nights and did the park n' fly package for $130. The decor of the main lobby is very nice, as are the rooms. Check-in was smooth and everyone was very polite. The only negative was that we asked for a wake-up call and it never came, luckily I am nervous about... More

I just stayed at the Holiday Inn in Syracuse and it was not what I had hoped for. The holiday it's self was nice but the staff seemed annoyed to be at work. Me and my boyfriend stayed over on Saturday night and had to check out at noon on Sunday morning. We were woken up by someones trying to... More