I stayed with 2 teenage boys on Aug 04 2009. Non smoking room due to kids with allergies. Walked in room and it didnt just smell like smoke, it reeked. I immediately opened windows and called desk. They said they couldnt help me , that hotel was booked (which was odd since hotel appeared empty at hour we checked in).... more

We rented two rooms for our family. They were very, very nice. Staff could not have been any nicer. I frequently travel on business, and stay in much more expensive hotels. While the staff at most of them are polite, the Liverpool Homewood staff seemed genuinely happy to be doing everything they could to make us welcome and comfortable. The... more

We recently stayed at the Homewood Suites Hotel in Syracuse for our daughter's graduation from the university. The hotel is an excellent value and a comfortable, well-run and attractive place. Our suite was lovely, very comfortable and spotless. The hotel staff was very friendly and extremely helpful. The breakfast buffet (included in the room price) was ample and included several... more

This hotel is well kept and the staff very friendly. They have advanced online check in where you can pick your room location and that made check in a breeze. Only had to stop by the office to pick up the room keys. The lobby is well appointed and spacious, with a lounge area where they serve free breakfast. The... more

I stayed at this homewood for 3 nights in April 2009. While the staff was nice and the room was clean, the beds were the worst of any homewood I've ever been at. Even the heating system was bad. It was either too hot or too cold. The pillow felt like they were 20 years old. The beds have no... more

We have stayed at this Homewood Suites many times over the years with complete satisfaction. In a day when "suites" has come to mean very little, these suites are all real suites, with doors between the actually separate rooms, with real kitchens with full-sized refrigerators, with a full complement of dishes and utensils, and the real feel of a residential... more

Excellent facility spacious 2 room suite comfortable bed great kitchenette staff was very accommodating close to good restaurants and shopping malls more

Very friendly staff (especially Sara). Free hot buffet breakfast. Free light evening meals M-Th. Very clean. Great for families. Lots of space, living room, full eat-in kitchen, pull-out double couch (for 2 kids), king bed or 2 doubles in separate room with separate TV and double doors. (At the end of a long day of either driving or sightseeing 2... more

With hotel stays it is all about the service. Even though the carpet had stains in the room. I still rated this hotel 5 stars. It started with meeting Tara at the front desk who was happy to check us in. Francisca wrote us a hand written note making us the "Guest of the Moment" with a free movie rental... more