The room was small but was kept clean. Location is good. The breakfast that they say is complimentary is just 2 slices of toast, scrambled eggs and coffee, one needs to purchase the rest of the breakfast from their menu. okay for a night or two of stay when one does not intend to spend much of the time in... more

Stayed there with a young child and our dog on Aug. 9th. The front desk staff was nice enough when we checked in; we looked over the menu and commented we might just come to the restaurant for dinner since we were tired. Nothing was said to us to the contrary, so we showed up a half hour later only... more

We stayed for the Triathlon - the room was filthy, air conditioner sounded like a 747 taking off for a 10x10 room. The bathroom door was broken and the toilet seat should have been replaced years ago. The carpet was dirty everywhere it was inconvienient to vacuum. Worse of all was the restaurant. On Monday morning (7/27), we witnessed the... more

We chose Swiss Acres because it was the cheapest place that we could find that still included breakfast and had a pool. My 2 children and I stayed in a standard hotel room (on the front near the lobby) for 1 night. The room was clean, but the chair and the rug could certainly stand replacing. The kids enjoyed the... more

This hotel was exactly what I wanted. It was a good place to stay for the night, then leave for the day. The rooms were clean and the beds were comfortable. The hotel was about 5 minutes (by car) from Lake Placid, and close to a McDonalds. The breakfast was delicious, but inconsistent; sometimes it would open at or even... more

I am a local in Lake Placid, and although I had gotten bad reviews for Swiss Acres' restaurant -The Dinner Bell I decided I might decide for myself. I called up to the Inn and I got the manager named Shanna. I asked their hours and she rudely told me they were not serving dinner and she proceeded to tell... more

We stayed at this hotel a year ago and the experience was wonderful so we re-booked the hotel again this year and there was no comparison. We did not have too many problems with the staff except that we stayed there for four days and no one cleaned our rooms. We had to go to the storage closet ourselves for... more

I have stayed at MANY hotels and cabins in Lake Placid, but this has so far been the worst. The heater was so loud I couldn't sleep, there was damage on the ceiling in the bathroom, the tub had that black mold stuff, the food was terrible and pricey, and there was NOT wireless internet in my room as advertised... more

The room was clean and reasonably sized. Check-in was slow, but the clerk did get us in a room with two beds although our reservation was for one (same price). Pretty good location, but a bit noisy with traffic. We stayed two nights, and the maid failed to make our beds after the first night. Big problem was the Lobby... more