Needed a place to decompress between holiday weekend visits to relatives. I have a 4 and 7 year old, and on a limited budget, but I refuse to stay in a dump. Coffee maker in room - check. Tub for the kids to take a bath - check. Decent TV to occupy kids - check. Refrigerator - check. Microwave -... More

We stayed here for a week to attend a symposium in the area and do some genealogical research. The updated room was not spacious but quite comfortable and had a fridge and microwave as well as wi-fi. Our cat liked the first floor accomodation with a window he could sit in that looked out on the pool. Improvements to this... More

I reserved a Group Block for approximately 50 room nights for myself and my clients. I hold similar events about 20 times per year. The reservation process started more than 6 months before the event. I spoke and/or exchanged approximately 50 communications with the Sales Manager; right up to the day before the event. My flight was supposed to land... More

The Holiday Inn in Johnstown, NY has recently undergone a multi million dollar renovation over the last year. I stayed at the hotel in 2009 and 2010 white the transformation was going on. I reently stayed there and it was beautiful. Still had that "New Smell" to it. Everything was completed with upgrades through out the property. The food was... More

I was supposed to stay here for two nites for a class reunion. My flight got cancelled due to a tropical storm shutting down the airport and preventing me from arriving. I called the hotel to let them know that I would not be able to get there and requested a refund of the 2nd nite. The hotel refused to... More

Was here with a large group for a work function. The hotel is VERY clean and had everything that was promised on the website. Hotel manager was even able to get us a very nice group rate because we had so many rooms. Like others had warned the service wasn't the greatest, but the hotel was super super clean and... More

A great place to stay, especially if you're traveling with pets. The real plus for us and our two small dogs was the large grassy area at the back of the hotel for walking dogs. And with a "gift bag" supply provided at each back entrance, pet owners are encouraged to keep that area clean. The outdoor pool has a... More

Let me begin by enumerating the good points about this hotel. First, the entire hotel has been completely renovated and the rooms and bathrooms are very pleasing to the eye as well as clean. Each room has a small refrigerator and microwave, very handy. There is a large pool on the grounds, good for family fun. Additionally, this is a... More

While we generally prefer the Holiday Inn Express line of hotels, because the Holiday Inn versions are more expensive and provide less value for the money, this particular location reversed this convention. Everything here was A-OK from our family's perspective, and provided us a great respite after many days in the mountains. While we didn't get to try the pool,... More