Clean, tidy, nice rooms, bed with adjustable matress comfort all in all perfect for a day or 2 layover in New York..
The breakfast choice is great, from cooked breakfast, cereals and breads it was filling, if a tad on the expensive side.
Room service was fast and efficient, the staff throughout the hotel were helpful and friendly.
I was...
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You have to take the "Sheraton" van to the "Hilton" from the airport. The oerator dioesn't tell you that, nor does the van driver announce it, it is just assumed that you 'know'. Riiiiight.... The hotel has nice rooms, comfortable beds. Breakfast is at best so-so. Food quality is marginal but plenty of it.
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Reviewed 21 July 2010
The hotel was very clean, very welcoming from the reception staff all the way through to the cleaners, all were professional and thats always a great sign.
Id say this hotel is more functional than anything else, in reality, if all you want to do (as I did) use the hotel as a stop over between flights then you will...
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Thank you for taking the time to share your comments with the staff. We appericiate your feedback. We are actually in the process of converting all of our TV's to HD programming which will also offer a wider channel selection. Also, Resort World, a wonderful new Casino recently opened and we are hoping to arrange daily shuttle service to our...
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My husband and I had a fantastic stay!! We stopped over for one night for a layover.. Decided to sit at the bar downstairs, and while down there enjoyed the company of two of the most welcoming bartenders Dana & Marjory!! They were fantastic!! Sound knowledge of the drinks we had in our country, and without doubt the best service...
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Thank you for you positive feedback, as we are always eager to hear stories from satisfied guests. You will be happy to know that we are in the process of renovating our bar area, and hopefully we will see you again in a future stay, and you will have a chance to enjoy it. Thanks for taking the time to...
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Arriving from a long trans-Atlantic we decided to break up the trip. Room service was prompt, the food rather good, and the server excellent. Premises were clean, our room quiet, and the desk staff helpful. No complaints.
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Thank you so much for you wonderful feedback. We strive as a hotel to provide you with clean and comfortable accommodations while you are away from home, and I am so very pleased that we provided that to you. I will be sure to share you comments with the staff, as they enjoy the wonderful feedback and it continues to...
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We stayed at the Hilton Garden Inn November 14th to catch an early morning flight to the caribbean. Our room was very nice, clean and quiet. We could see the highway from the room but never heard any noise. We had dinner in the restaurant and the food was very good. We were only in the hotel for about 12...
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The staff of Hilton Garden Inn Queens JFK Airport would like to thank you for your positive feedback and kind words regarding your visit with us. We are so glad we were able to make your time with us a good experience. Your feedback has also been shared with our staff, and will help motivate them to thrive towards greater...
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I'm just glad i didn't have to stay at JFK International Hotel
Nothing terrible nothing terrific just a average place good for business trips and going to JFK Airport.
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Dear MikeyV555
Thank you for reviewing our hotel.We strive to provide excellent service and accommodations to every guest, and we want Hilton Garden Inn to be your first choice for business or pleasure. If any of our associates delivered exceptional service or we missed an opportunity to exceed your experience and expectations, I want to know. I can be reached...
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After traveling for 13 hours, my husband and I were looking forward to our stay at the Hilton Garden Inn. When I booked the room, I requested a nonsmoking room because I am extremely sensitive to cigarette smoke. When we got to our room it clearly smelled like a cigarette butt. I went down to the front desk and was...
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Dear Cathy L,
Our apologies that your recent visit with us was not an enjoyable one. Clearly, our goal is to create an experience that leaves our guests looking forward to their next visit - I'm sorry that wasn't the case on this trip.
If you would like to discuss your visit in further detail, I would enjoy hearing from...
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Stayed for one night for a connecting flight back home, the service shuttle to and from the hotel was fine and was on time. Check in was fine, but from what I can see that the area was not safe to wander around!
There was a small place where thet sell the essentials like water and small meals during your...
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Thank you for your great feedback and we're delighted to have had the opportunity to accomidate your travel needs at the Hilton Garden Inn Queens JFK ! The staff are very eager for your return. Thank you once again for your time and look forward to your next visit to NYC.
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Very clean reasonable room. Not large but comfortable.
Small simple restaurant and bar area, which does a good breakfast buffett.
Staff very friendly
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Thank you for reviewing our hotel. We appreciate your great comments about our hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so very pleased that we provided that to you. We hope that if you visit the area again, that you will come stay with us.
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