Do not stay at this hotel! The restuarant has been seized by the IRS. There was no food, water, the TV was not working, they didnt even have toilet paper on the property. All they tell you is a bunch of lies, housekeeping is looking. I had to take a roll from the mens room in the lower lobby. When... more

The bar and catering services were seized on Nov. 25th for failure to pay taxes. The hotel was very creepy. No cable/tv because they didn't pay their bill. Quotes on room rate vary from hour to hour. Event booked months in advance have to be held at another hotel. Had to wait 45 min for suttle from airport.......If you want... more

This hotel is falling apart, nothing works, the staff are not getting paid, there is no restaurant, the TV doesn't work and the billls for upkeep are not being paid. Room was not serviced properly and the continental breakfast was being eaten by the staff (hardly surprising - they bought it for the guests). The staff are telling lies to... more

We booked this hotel months in advance through the Intercontinental Hotels Group website, as we are Priority Club Members. What we did not realize until it was too late, is that this hotel is no longer in the group. It was impossible to cancel at that point. The location is terrible - what an awful neighborhood and even the taxi... more

For the price you pay for the JFK Crowne Plaza you would expect a better hotel experience. That is not the case. The "Free 24 Hour Shuttle" failed to show up. Even after four calls. Room service took and an hour and half to show up. When it did show up the food was cold and there were no condiments.... more

My husband and I spent a night at the Crown Plaza, JFK, flying in late at night and “connecting” to a flight the next day. Overall, I thought the hotel was very nice. We are Ambassador Club members so we were put on the Priority Club level. Though the rooms are fairly small (but, hey, it’s New York!!), the beds... more

We had to stay here after our flight was cancelled. We chose it because it was the nicest hotel near the airport (that and we didn't feel like waiting for the sheraton shuttle). We got into the hotel about 7/8 on sunday. We walked into the little convenience store and were told abruptly that it was closed. We had dinner... more

I only stayed in this hotel for one night on June 5th for a flight to Cancun, Mexico. I arrived by private car service in the evening. The check-in area is all marble and there was no wait. I was advised the restaurant was closed HOWEVER contrary to what the below poster said, it is not due to the IRS.... more

Very bad, Booked the room week in advance , When we get there no food resturant was closed down by the IRS, No Bar, and you can't walk to anything to eat, Bad area , Rooms are very small and old looking, I learned my lession never again at the crown plaza more