See the price and do the math....the facilities were OK, but the Customer Service was simply terrible, I have no words to describe how frustrating was treat with the front desk people... Their website says they speak English, but they DO NOT, they are not very smart and they are very very slow....Any way , I would not recommend this... More

I stayed at this hotel with my baby, husband, mother and aunt and it was a great experience. We shared two rooms and both were comfortable, clean and in excellent condition. The hotel is quiet despite being next to the highway. It's a hotel where you'll get everything you need to spend the night... and have a nice breakfast. More

City Express offer reliable and repeatable good value. Not fancy but you know what to expect. They are easy to book online and I have never known one to be full. This one is some distance from the center of Queretaro but it was easy enough to find. More

If you are looking for a great, clean, quiet, business class hotel this is it. Confortable bed, free local calls, free internet, free shuttle service to near hotel location. Down side is that it has no restaurant but is walking distance of some and you can call for take out and they will bring it right to your room. Have... More

Six of my co-workers and me stayed at City Express Queretaro on Aug, 18.08. These hotel has a very good location on Highway Mex-Qro. Rates are also very reasonable. The problem we experienced was that there was NOT HOT WATER (unbelievable!), my coworker call reception and the receptionist explain him that it was too early and no maintainance people available,... More

This is a moderately priced, modern and clean business person´s hotel. I have stayed there twice and both times the staff were polite and helpful. Hot water with great water pressure is a rarity in México and this hotel has it. The rooms are amazing quiet considering that the road the hotel is located on is busy. An advantage is... More

I made a reservation on the hotel site for a saturady night in last may with my credit card. When we arrived at the hotel they had no reservation at my name (or did not respect it because there was a convention of something staying that night and the hotel was full). The terrible reception desk after making me wait... More

I think I got a great deal on this hotel. Good price and good rooms. Rooms are small as in every city express hotel, but decent and clean. Bathroom was also clean and good size. Only downside was the deodorant that they sprayed on the room was a little to strong to smell, but everything else was awesome. More

I strongly disagree with dainkito. This is a budget hotel, more or less like a Ibis (Europe) or a Holiday Inn (USA). The hotel is brand new and is absolutely clean. The room was small, but comfortable with modern furniture, cable TV, a/c, and a big bathroom. The free breakfast was the typical thing in this kind of hotels: juice,... More