After reading some of the reviews for this business, I felt compelled to write my own review experience. This hotel has always met almost all of by business travel expectations: (1) clean rooms with comfortable beds, (2) centrally located with easy access to work and entertainment, (3) very friendly staff, (4) the absolute best travel service (friendly, on time, knowledgeable,... More

The best thing about this hotel it's that it's close to downtown. the food its ok and the rooms are decent, but a the internet service it's too slow!!!! More

As a Platinium member of Priority Club I feel not welcome to this hotel. No smile is an attitude in this place (and when there is looks like a favour) and the greeting is very poor after such a long jouney we normally have. I stayed in this place a few times (not necessarely my choice but company's choice) and... More

I stayed at this hotel a minimum of 3 weeks each time from August 2009 to February 2011 on business. If I were to pay for this I would not stay here due to air conditioning non existance (climate controlled), food is the same every day Monday thru Sunday and a bit overpriced, internet service is slow except in the... More

the rooms were okay, the breakfast was great but a bit expensive, the customer service was horrible, the workers were not nice at all. we asked for a wake up call in the morning so we can make it to our flight but they forgot to wake us up and the alarm in the room didn't work. the maid would... More

Beautiful hotel, however it's not located in the Historic Center as they say. the rooms are ok, it has an outdoors heated pool great for children. They have free parking and a good restaurant. More

I came here last week for a meeting and was very surprised by the rooms: Because I have gold status in Priority Club rewards they upgraded me to the Executive Floor in the hotel and I couldn't complaint: The food had plenty of space with all the ammenities, huge closets to put all your bags and the shower was amazing!... More

The Hotel was very good for a Holiday Inn, Also the view over Queretaro was very nice. You can go by taxi to the city center very easily. I had a room with balkony, wich was great. also the staff was frindly. but as usual in mexico the always waiting for the tip. :-) Also for the self service breakfast. More

The rooms are basic old Holiday Inn style, small rooms, small bathroom. A smell of sewer was present in the bathroom continually. The thing that ticked me off more than any other is their money exchange. The hotel was more than happy to take US dollars for pesos but the day I checked out they would not exchange my pesos... More