I stayed at this property on business for 4-days. Overall, the property is beautiful, the staff exceptional, and the hotel restaurant was good. The hotel is centrally located, and is convenient to the downtown historic sites. Taxi fare to historic distric is approximately $3.00 USD. If I had any complaint, it would be that the road traffic is very prevalant... more

This hotel is absolutely beautiful. I was very impressed from the first moment I walked into the lobby. My Spanish is very limited and I had a friend with me that lives in Mexico City so I was able to use her as a translator if needed, but rarely used her as most people spoke English. Check in was very... more

I have stayed in this Hotel on and off since Feb 2007(12 weeks in all). The rooms are standard Holiday Inn pretty much as you would find the world over and clean. The main areas of Bar and restaurant consist of very nice architecture, the bar/restaurant staff are excellent and the food is good with a full choice of Mexican... more

My check in experience was not good. I had to wait 15 minutes while they checked to see if my room was clean even though it was 3:30 pm. When they finally figured out it was ready I went to my room to find out they were still cleaning it. I needed some help from the business office for a... more

I was expecting a five star resort based on the pictures, but when I got there, it was just a hotel off of the highway, and I was very disappointed, especially since our rate came to $220/night. It was just a regular hotel, and the rates were very expensive for such. We were with Mexican citizens, and they were able... more

This is a great hotel for the business traveler. The people who wrote the other reviews thought they were on their way to Cancun for kids week. Seriously, great food, nice room and gym, relaxed atmosphere, good Mexican culture and people. It's a great place to stay. more

My thirteen-year-old son received an invitation to represent Team USA in a competition in Queretaro, Mexico. We were at the mercy of the organizing committee’s selection for all accommodations. With less than a month to plan the trip, and after reading reviews on TripAdvisor for the Holiday Inn Centro Historico, I must admit I had second thoughts about the trip.... more

Beautiful hotel and a few nice people like Nidia and Robert. The air conditioner did not work, so we thought that we would open the sliding doors to our room (2nd floor), that was fine until 12:30 a.m. when there were noisy kids playing around the swimming pool. The next day, I asked for a fan three times. I finally... more

The Executive section of the hotel was VERY nice. An above average Holiday Inn. However, my room was underground (I was told) and the A/C did not work so it was hot inside and difficult to sleep forthat reason. more