Overall better than average in its class:
PRO's: Clean, quiet, friendly staff, much better-than-average free breakfast, very nice layout inside and outside room, convenient parking. Free popcorn. Fast free WiFi,, Nice flats creen TV, great mattress, good pillows.
CON's: No elevator, occasional loud train whistles, annoyiing really loud fan in bathrooms that can't be turned off without turning off the...
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Very Clean. Great breakfast which includes yogurt, eggs, sausage, hard boiled eggs, 3 cereals, belguim waffles (strawberry flavor and regular), toast, muffins, bagels, small danishes, fruit cocktail, fresh apples, oranges, and bananas. Plenty of towels in the rooms. Very nice swimming pool, with plenty of towels in there as well. There is also a small exercise room. Pleasant staff, particularly...
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Thank you for your review of our hotel and breakfast. We have recently re-vamped our entire breakfast to include hot items and all the great extras you mention here, we sure are glad you enjoyed it! Cleanliness for us is paramount & we strive to stay #1 in cleanliness. I will pass your great comments on to all of my...
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Nice clean hotel...very good selection for breakfast. Staff is very nice.We have stayed here four times before this trip.Usually the beds are comfortable...this time I did wake up with a back ache..the only other downfall about this hotel is that the train passes by very close and several times a night.
Thank you for your review of our hotel. We take great pride in our services & cleanliness of our hotel and our staff will be thrilled to hear your great comments! I would love to check on the bed in the room you stayed in, if you would give me a call at your convenience, I will look into that...
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Staying at this property once about every three months, I feel it's the next best thing to home. A very friendly, accommodating staff, clean facilities, a good breakfast buffet and reasonable prices make you feel wanted. Each member of the staff is friendly and cheerful, enhancing each day of the stay. In particular, front desk staff Darlene, and housekeepers Kari,...
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Reviewed 8 November 2010
Thank you so much for your review! I am happy to hear that you are pleased with our accommodations & cleanliness, which we take great pride in. I am especially flattered on the review of our staff members, I will be sure to share your review with them. Day or night, good service depends upon people willing to give their...
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With a student at Alfred University, this is our favorite place to stay. Rooms are always clean, indoor pool, nice free breakfast. We collect Choice Privileges points & book online and get a AAA Discount. Once in a while we get a free night. Darlene is always very helpful!
Thank you so much for taking the time to review our hotel. We appreciate your feedback and the great compliments. I will be sure to share your compliment with Darlene as well. If you haven't already, be sure to check out the choice privileges spring promotion to keep those points coming faster! It is a great program and we are...
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I went to Hornell for a wedding, and I booked this Comfort Inn. We arrived late, but the attendant was very friendly and upbeat. The room was very clean, the shower was nice and hot and powerful. There is free coffee and fruit in the morning. I couldn't have asked for much more.
There are only a few cons: It...
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Thank you for taking the time to review our hotel and provide your feedback. I will share your comments with our staff members, we really appreciate the compliments on their service. Day or night, great service depends upon people giving their very best, it is truly rewarding when that service, or extra smile is recognized. Again, we thank you, and...
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Hotel and room was clean. We had a two queen bed room which looked exactly like the pictures posted online-typical hotel room. Breakfast choices were nice and had an ample amount of food. Hotel is near the railroad tracks, which you can hear the trains pass a couple times throughout the night. We stayed on the back side of the...
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We appreciate you taking your time to share your thoughts and experience. I am so glad to hear you enjoyed your stay and we look forward to welcoming you back soon!
Suzanne Thorp General Manager (607)324-4300.
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We were visiting Alfred University and needed a hotel in the area so choose the Comfort Inn based on some prior Trip Advisor reviews. The front desk gal was very accomodating, the hotel was clean and they had a nice little breakfast setup in the morning. All and all it was a very pleasant stay.
We appreciate you taking your time to share your thoughts and experience with all our future guests. I am so glad to hear you had a good weekend and we look forward to welcoming you back soon! Suzanne Thorp General Manager (607)324-4300.
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Very nice Comfort Inn with high quality staff and service. Location convenient to restaurants and tourist attractions/parks. Room amenities incouded microwave abnd frig. The motel is located near RR tracks, but we did not find this to be a problem. Would definitely stay there again.
Thank you so much for taking the time to share your stay and describe your experience for others to read. We thank you for this review and invite you back on future travels!
Suzanne Thorp
General Manager
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We had reserved a room. When we arrived the sheet on our bed was dirty. Due to the time of day the only staff on duty was the person at the desk. She was nice enough and gave us a new set of sheets - but told us that we would need to change the sheets ourselves. The motel did...
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I sincerely apologize for your experience and want you to know that this is not our typical service response. We are committed to your satisfaction, please contact me directly so that we can discuss this further. Thank you for sharing your concern.
Suzanne Thorp
General Manager
(607)324-4300
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