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All 3 Highland Falls hotels »

West Point Motel

156 Main Street, P.O. Box 301, Highland Falls, NY 10928
Hotel amenities
West Point Motel
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    6
    3
    1
    4
Date Rating
Alexandria, Virginia
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW

We were staying at another hotel that was absolutely awful and needed to find another one fast. We called West Point Motel at 0930 and the guy was so nice and understanding. He told us the rate and stated we could come right away and that the room would be ready. Not many hotels would do that. Rooms were clean,... More

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Calgary, Alberta, Canada
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 April 2012

Property is definitely older, but we thought it was as good as or better than anything else we saw close by. Very quick drive to Thayer Gate of West Point, so was real convenient given the nature of our trip. Easy walk to several restaurants & the busy little Main Street shopping area. Staff was friendly. Room was clean. They... More

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Park City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 March 2012
1
person found this review helpful

Keep in mind that there are not many options in this area so that is why I have rated this motel/motor lodge so high...it is a good value for what you can get there. It is older, as is everything there, but very clean and they have done some remodeling. We have stayed there 3 times and I appreciate the... More

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Gus Koutsourades, Owner at West Point Motel, responded to this review
14 March 2012

We, at the West Point Motel, are always striving to improve the stay experience of our valued guests. We are, and will continue to due, improvements to our property. A lot of good stuff is planned to take in the near future. We appreiciate your feedback and greatly thank you for business. Sincerely, Gus C . Koutsourades, General Manager/Owner More

Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

Handicap room was a darken cave. Wireless did not work throughout-a must that I emphasized to the person that took reservations.. Changed rooms but no help. Left after one night. Front staff nice and apologetic, but no solutions. Said the wireless was being repaired the next day. Even their "updating" could use updating, especially bedding and pillows. We will avoid... More

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Gus Koutsourades, Owner at West Point Motel, responded to this review
9 February 2012

We are very sorry for this unhappy stay at our motel. Since this visit we have updated 30% of our rooms with new bathrooms, sinks, wallpaper, carpets, bedding and a better wireless internet system for the entire property. We will continue to make improvements through this 2012 calendar year and into next year. You will be pleased with our accommodations... More

Tuckahoe
1 review
5 of 5 stars Reviewed 17 September 2011

Very pleased with my stay. Office personnel curtious and room was very clean. I also felt safe. Close to town.

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Brighton, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

My children and I stayed here while dropping my son of at West Point. Looks decent from the pictures and the price is affordable. The proximity to West Point is excellent...and that is about it. The room was soooo outdated, from at least the 80's. Mattress and box springs were stained, as was the carpet. It took all night to... More

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Gus Koutsourades, Owner at West Point Motel, responded to this review
28 September 2011

We are completely surprised by this review. If there were issues with the room it should have been brought to our attention within a reasonable time after discovering the problems. To date we are unaware of any of rooms with such problems. Our business completely depends on the satifaction of our customers for its survival. It's obvious from the photo... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 July 2011
2
people found this review helpful

This motel is within walking distance of Thayer Gate at West Point. The room was very comfortable, everything very clean and in working order. Service was very good. A nice continental breakfast was laid out in the lobby in the morning. Will definitely stay again when visiting West Point.

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Gus Koutsourades, General Manager at West Point Motel, responded to this review
12 August 2011

We, at the West Point Motel, greatly value your kind words about our motel. Over the next six months we will continue our renovation work here. Up grades will be done to all our rooms. Guests visiting us will definitely see the improvements to our wonderful motel. Once again we thank you for your comments. More

New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

This facility provides basic necessities. Be sure to confirm your rate- the rates vary and it's not clear from the confirmation receipt given from online booking what you will be paying. AC units are very loud. There are better accommodations nearby for similar rates.

Was this review helpful? Yes
Gus Koutsourades, Manager at West Point Motel, responded to this review
12 August 2011

We are always striving to improve our motel to our guests. And we are very careful in the publishing of our rates. If there is indeed a problem with what the rate was quoted and what was charged, we will correct it as soon as possible. Our customers always come first. Thanks for your comments. More

Alexandria, Virginia, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 May 2011
2
people found this review helpful

My sister and I came up with our parents at the end of April for my father's class reunion at West Point (they stayed at the Thayer). We arrived Thursday and left Sunday. We had booked online at what we thought was $82 per night (and I had called to confirm that rate), but the confirmation showed an average $110... More

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cornwall
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2011
1
person found this review helpful

We live near West Point, and frequently have cadets familys come to visit, we always recommend the West Point motel, and have never been disappointed! It is close to the West Point Gate, and the many shops, restaurants and museum in Highland Falls. Room Rate seems about a third of the Thayer Hotel, and the rooms are clean and well... More

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Additional Information about West Point Motel

156 Main Street, P.O. Box 301, Highland Falls, NY 10928
Price range (per night):* INR4,585 - 8,947

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