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Days Inn Rochester Thruway/Henrietta

2.0 of 5
4853 West Henrietta Road, Route 15, Henrietta, NY 14467
Hotel amenities
Days Inn Rochester Thruway/Henrietta
Ranked #8 of 8 hotels in Henrietta
2.0 of 5 stars 63 Reviews
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63 reviews from our community

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Traveller rating
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Date Rating
Mississauga, Canada
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 28 May 2012 NEW

Please do not stay in a smoking room,it stinks. Poor and old furniture,old TV,old bathroom, a non-working Wi-Fi. So so bed, please consider all these if you insist to overnight in this motor inn type property but for your loyalty you will be awarded with a hot breakfast,not too good but still better than a lot of places.Never again!Friendly staff... More

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Newville, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 May 2012

Some of the rooms in bad shape. Asked for a non-smoking was given a smoking...moved to another room that door would not open, painted shut. Hallways and carpets dark. Needs modernized. Staff however was very helpful and friendly - esp. Judy at Front Desk, and the wonderful lady who kept up with the nice FREE Breakfast!

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 10 May 2012 via mobile

This is first time I have seen bedbugs.... My wife and I got the hell out of here right after pulling the blankets down. Not sure why a respectable company like days inn would allow themselves to be a associated with this establishment .

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Top Contributor
101 reviews 101 reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 9 April 2012

You have got to be kidding. How can Wyndham possibly continue to affiliate itself with the Days Inn chain? Our bed had a plastic sheet over the mattress. Our door slams shut every time we enter or leave. The security door leading into this building doesn't close so using the room key to enter is pointless. The room smells strongly... More

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Keflavik, Iceland
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 January 2012

Good place. I paid $42 (incl. taxes) in mid-January 2012. There are some seedy, filthy and smoke-filled motels in the area that charged over $50 on the same day. My only complaint with the place were a few dingy spots in the shower - but minimal, really, it wasn't extremely gross or anything. The room and the bed were very... More

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Williamsburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 11 January 2012

As a solo female traveler, did not feel safe at this hotel. It looked like a setting for a horror movie. Shortly after settling into my room a strange neon light began reflecting on the wall. Pulled back the curtains to find a police car in the parking lot. Not sure what was going on but they were there for... More

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Clarksville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

Avoid at all costs! My husband and I booked a room here this summer on our way back to Ohio from the Finger Lakes. We wanted to stop over to Niagara Falls the next morning and then make our way back to Ohio. It looks run down, and the little bar attached to it doesn't look any better. When we... More

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Ankur Patel, Public Relations Manager at Days Inn Rochester Thruway/Henrietta, responded to this review
7 December 2011

I'm sorry for the inconvenience that you have experienced with your stay at our hotel. Every complaint for bed bugs that we receive is logged, and the very next day we call our pest control service and have the room and adjacent rooms treated. We also have regular monthly treatments for bed bugs to prevent these incidents in all the... More

1 review
1 of 5 stars Reviewed 5 November 2011 via mobile

When you pull into the parking lot it looks abandoned. Not one car in the parking lot. Dark. Scary. The bar looks like an old abandoned saloon both inside and out. The pod we stayed in smelled like chlorine. The room was extremely old. No upkeep had been done since it was built. The inside door had the cover ripped... More

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Andrew Patel, Front Office Manager at Days Inn Rochester Thruway/Henrietta, responded to this review
21 December 2011

It's sad to hear that your stay with us was met with complications. I understand your frustration at the situation, but I would like to inform you that as of November 1st, the property has changed management. As part of the new management we have begun renovations. We hope that you will give us another chance, under this new management,... More

Elizabeth City, North Carolina
1 review
1 of 5 stars Reviewed 10 October 2011

The first room he gave us behind the door there was alot of mold behind the door and in the parking lot right outside the room there was a used condom on the floor. The second room we received smelt like an old basement and you could smell mold once again. The room just seemed dirty i went and bought... More

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cornwall England
1 review
2 of 5 stars Reviewed 25 September 2011

Our first room was very dirty and the bin in the bathroom still had the last persons rubbish in it. The bed did not look as if it was made for new guest and had lots of big cobwebs all over the ceiling.The next room we got buy with but the bathroom was in poor repair and dirty and my... More

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Additional Information about Days Inn Rochester Thruway/Henrietta

  • Rochester Thruway Days Inn
  • Henrietta Days Inn
Address: 4853 West Henrietta Road, Route 15, Henrietta, NY 14467
Price range (per night):* INR2,796 - 4,585

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Days Inn Rochester Thruway/Henrietta
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