We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Henrietta hotels

Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5
4635 West Henrietta Road, Henrietta, NY 14467
Hotel amenities
Country Inn & Suites By Carlson, Rochester-Henrietta
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Show Prices
Compare best prices from top travel partners
Hotels.com Booking.com CheapTickets.com
and 5 more sites!
91%
Ranked #1 of 9 hotels in Henrietta
Write a Review

237 reviews from our community

Traveller rating
    165
    48
    17
    3
    4
See reviews for
Families
109
 
Couples
58
 
Solo
9
 
Business
33
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hudsonville, Michigan
1 review
3 of 5 stars Reviewed 12 June 2013 NEW

I recently stayed two nights at this hotel on a business trip. If you are looking for an 'average' nights stay then this hotel is fine. That is to say there was nothing wrong with the place, the staff, the food, or anything; it was all just very....... average. It met my needs but nothing stood out as above average... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
15 June 2013

Thanks for your recent stay with us. We appreciate your "solid" review of your experience with us. We appreciate your patronage and look forward to seeing you in the future. Have a wondeful summer. More

WV
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 June 2013

We had stayed at another Rochester area Country Inn in the past and cannot say that the higher price of this one was quite worth it. It certainly is a nice hotel with very courteous employees, a decent breakfast buffet, good coffee and a convenient location not far from the interstate and our particular destination. The room was clean and... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
11 June 2013

Dear "Highland210" Thank you so much for your recent stay with us. We appreciate your taking the time to provide us with some feedback based on your experience. First, I would like to address your concerns regarding the cleanliness of your room. I would like to apologize for not seeming to meet your expectations. We uphold the highest standards of... More

Rochester, New York
1 review
5 of 5 stars Reviewed 3 June 2013

I was blown away by the amazing service here at Country Inn and Suites. All of the staff is extremely pleasant and willing to go above and beyond my expectations. The rooms are impeccably clean and the atmosphere is great! I will be recommending this place to all of my friends and loved ones. Thanks!

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
5 June 2013

Dear "Timothy T" Thank you so much for your wonderful review of our property. It pleases me immensely to report such great feedback to my team! We appreciate your patronage, and look forward to serving you in the future should your travels bring you back to the Rochester area! Have a wonderful summer! More

Corning,NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 30 May 2013

This was a very reasonable accommodation for the price. It is located in a safe area with ample parking. It is 5 minutes from the mall and other shopping areas. We were greeted very warmly by Georgia at the front desk. We had to wait about five minutes for the room to be ready but it was not a problem.... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
31 May 2013

Dear "glassman15", Thank you so much for your very detailed review of your experience with us. We appreciate all feedback, as we are constantly trying new ways to improve all of our guest's expereinces. I am so very sorry that you didn't find our breakfast variety to your liking. We try very hard to keep a fit and healthy selection... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2013

Nice and clean! You know the owners take pride in managing this hotel. Room are clean and well maintained. I usually do not sleep well away from home but was able to have good night sleeps in a comfortable bed. Breakfast is good and variety of options. I love the fact there is a Tim Horton's with in walking distance.

Was this review helpful? Yes 1
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
31 May 2013

Thank you so very much for your kind words regarding your experience with us! I am overjoyed to be able to report such great news back to my team! Have a wonderful summer, and we look forward to seeing you in the future! Cheers! More

Rochester, New York, United States
1 review
5 of 5 stars Reviewed 15 May 2013

I stayed with my wife and two children. My kids loved the pool! My wife and I loved the relaxation! Our room was comfortable and very clean. Johnny at the front desk was very helpful. Thank you for the stay, Dave

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
17 May 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff! We look forward to your next stay. More

Albany, New York
1 review
5 of 5 stars Reviewed 8 May 2013

Have visited this hotel 5 or 6 times in the past several years. Each time I stay, it's truly like returning home. Staff have all become familiar - they recognize me, make sure I'm comfortable, always with a smile and willing to assist. Usually my grandchildren join me for part of the stay. Never are they treated as an intrusion... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
17 May 2013

Thank you so much for your recent stay with us and continued patronage. We love hearing that you are "at home" when with us here at the "Country". We look forward to accommodating you in the future, and welcome any suggestions you may have for menu items for breakfast. We understand that not everyone enjoys the same breakfast items, and... More

Needham, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

This is the first time that I have stayed at Comfort Inn. I was very pleasantly surprised. This particular hotel was built in 2001 and has been very well maintained. The room was particularly spacious. It had a king size bed and a desk at one end, with a small partition and on the other side of the partition was... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
8 May 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

West Burke
Top Contributor
70 reviews 70 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 April 2013

We stayed here for its proximity to friends during a visit to the area for a wedding and due to past positive experiences. I had some Carlson Points that needed using which netted a reduced room price. We have stayed here at least 5 times. The front desk staff are always very welcoming and helpful. For example, when the pizza... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
7 April 2013

Thank you for your continued patronage. We look forwad to serving yoi in the future. More

Brooklyn baby
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 25 March 2013

We booked a 2 queen bedded room but paid a little more for a king suite because we had our 11 yr old with us .. He slept on the sofa. We all woke up with back aches. Breakfast was particularly bad - waffles are passable because at least you cook it yourself so it's fresh but the first day... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
28 March 2013

Thank you so much for your recent stay with us, and for taking the opportunity to voice your concerns. We are sorry to hear that we seemed to not meet your expectations. We welcome you to call our hotel direcetly to speak to a member of management to discuss your issues in more detail so that we may correct any... More

 
 
Country Inn & Suites By Carlson, Rochester-Henrietta
Check In dd/mm/yyyy Check Out dd/mm/yyyy
 
 
Country Inn & Suites By Carlson, Rochester-Brighton
Great value on a similar hotel
Rochester, Finger Lakes
4.5 of 5 stars 124 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Henrietta
Family-friendly
Skaneateles Suites
Skaneateles Suites 5.0 of 5 stars 434 reviews
Romantic
Inn On Broadway
Inn On Broadway 4.5 of 5 stars 69 reviews
Luxury
Woodcliff Hotel and Spa
Woodcliff Hotel and Spa 3.5 of 5 stars 242 reviews
Near the beach
Holiday Inn Express Rochester
Holiday Inn Express Rochester 4.0 of 5 stars 74 reviews
Show Prices ABS:HotelCheckRates-d250873?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d250872?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99570?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d93748?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Henrietta
Country Inn & Suites By Carlson,... 4.5 of 5 stars 124 reviews Holiday Inn Hotel & Suites Marke... 4.5 of 5 stars 300 reviews Homewood Suites Rochester/Greece 4.5 of 5 stars 150 reviews Red Roof Inn Rochester Henrietta 3.5 of 5 stars 95 reviews
Show Prices ABS:HotelCheckRates-d99588?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d626025?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1804810?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d240029?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 9 hotels in Henrietta, ranked by popularity

Been to Country Inn & Suites By Carlson, Rochester-Henrietta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Address: 4635 West Henrietta Road, Henrietta, NY 14467
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Henrietta
Price range (per night): ₹6,282 - ₹9,682
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Priceline, Venere, Expedia, Agoda and getaroom.com so you can book your Country Inn & Suites By Carlson, Rochester-Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, Rochester-Henrietta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Country Inn & Suites By Carlson, Rochester-Henrietta
See the lowest price*
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Show Prices