As noted undergoing renovations. Room was quite, clean and mostly updated with the exception of the carpet and bathroom fixtures. Otherwise a great hotel as I used online bid site and got a great rate for the star level and comfort/cleanliness of the hotel. Would stay here again. More

Rooms were stained and well used, but livable, but we booked this room mid winter for some alone time and to go for a swim. The rooms around the pool area and the people who hung around the pool area seemed to be tenants and not guest. They were rude and discussing is the way to put it, there were... More

The sheraton has been one of the best hotels on long island for a long time. The front floor and the lobby has been updated and is very attractive. The rooms, hallsways, etc need a upgrade. Carpets, walls and bathrooms need to be up graded. Cleaniness is not a problem but all else is shop worn. More

I have stayed at this hotel numerous times. the front desk are awesome, and are always willing to please.. I had my car window smashed in and robbed one time because i had the garmin on the windshield ( i know how dumb). at the time the hotel had no cameras in the parking lot in the back, they told... More

We regularly book hotels on Hotwire.com and generally when we search for 3+ star hotels in Smithtown, NY, we end up at the Sheraton. The lobby has been nicely redone with multiple water features, a bar, a coffee shop, and internet area. We were there during the holidays and it was well decorated. The staff was friendly and helpful. The... More

Stayed here Christmas night and got a good rate by bidding on Priceline ($70). Would have been annoyed if I spent more. Cost $10 to get WIFI in room-free in lobby. Carpet in room dirty and jacuzzi was luke warm (disappointing for kids). The beds were extremely comfortable with lots of down pillows and down comforter. Right of LIE. More

The staff is very friendly. I looked at four different rooms and the staff was perfectly polite & accommodating. All of the rooms I looked at had dirty, stained carpet. The bed was comfortable and the lobby is updated and modern. The hotel is close to the highway and chain restuarants. The hotel also allows pets. I do not believe... More

I stayed here Christmas Eve was not happy with the quality, and i doubt the Starwood Corp. would be either. The staff was very nice, and the lobby looks like a good contemporary business hotel...but that's where the good ends. Though I'm an elite member of Starwood frequent stay program, their hotels seem to continue to give me bad rooms...or... More

Stayed over Thanksgiving weekend and had a generally good experience. Clean rooms, nice bed, and nice service. Problem was it was just OK. Breakfast is extra and also a little pricey but it is LI. Close to hiway is convenent. More