While visiting family in Ithaca we stayed here for one night, as all the local hotels had been booked up. Check-in was normal, but the moment we opened the door we were knocked back by the smell... it was horrendous! the only way to describe it is B.O. I'm not saying this is an accurate reflection of the rest of... More

We booked the Comfort Inn in Cortland because it was midnight and we were too tired to keep driving. We are loyal to the Choice Hotels brand and their points system. The 800 number helped us find the hotel, but I wanted to see it before we booked. The lobby was a good size and had a sunken lounge room,... More

We traveled to Ithaca on graduation day and rooms were hard to get but we settled on Comfort Inn in Courtland NY since we have had good experiences with this franchise in the past. Upon arrival we were a little wary since the upkeep of the grounds and the outer facade of the building appeared below standard for what we... More

The Comfort Inn was a very nice Motel , I was suprised by how clean and well kept the place looked,after reading old reviews. It looks as if they are in the process of redecorating . I was lucky and got a new room. The staff was pleasant , I checked in early and had no problem . The free... More

The only good thing about this place was its convenient location-right off I-81 and near restaurants and services. It needs total remodeling- it looks like it was build in the 70's and never changed. Breakfast area was unappealing, couch in lounge area had stuffing falling out, wallpaper was peeling in the halls, just to name a few things. The room... More

One night stay for a college visit. Hotel exterior was in sorry shape. Our room was surprisingly clean however. The staff was polite. The attached restaurant had decent food but no adult beverages. The hotel allows dogs and that can be problematic. We had dogs that the owners let roam free outside our window at night and they barked costantly.... More

My husband, mother, and 1yr old stayed at the Comfort Inn after reading such good reviews here. I wasn't expecting deluxe accommodations, but I do expect a hotel/motel at any price point to be clean. We had two rooms and both were filthy. The carpets in both were very damp and within 2 hrs of crawling/walking around my baby's hands,... More

Great location, helpful staff, great breakfast and good room. Stayed here with a large group. The location was quiet and convenient. The staff were efficient and helpful. The continental breakfast was very satisfactory. Lots of options, hot waffles, many kinds of muffins, fruit, sausage, eggs, juices, cereal..etc very very good. The rooms were satisfactory. The rooms were as expected, beds... More

I recently sent two of my co-workers to this hotel for a business trip. After they were on their way I noticed that some pertinent information was missing from the packet I gave them. I contacted the hotel who allowed me to fax the information and offered to make copies for them. During this "wonderful" trip, their materials that i... More