Stayed here for 2 nights over the first weekend of 2012. Booked two adjoining rooms on the first floor: one "2 double beds" and a "queen bed" for 5 family members. Clean, well-maintained hotel with friendly staff. Located reasonably close to Galleria mall, local stores (save-a-lot, a dollar store and a liquor store) and all kinds of eatery: McDonalds within... More

We have stayed here on two separate occasions. Both times we have had a king suite room with a pull-out sofa. The first time was during a two-night shopping trip and, most recently, enroute home from a vacation. The rooms were a reasonable size, the beds were very comfortable and the microwave and refrigerator worked well. My adult daughter noted... More

We stayed 2 nights Dec 27, 28 2011 using BW points so basically the room was free for us as we accumulate a lot of points from travelling for work. I wouldn't really call this a BW plus. We travel a lot at BW and this isn't really a typical plus. The weirdest thing about this hotel is the room... More

We stayed overnight to do some shopping in the area. Room was smallish but comfortable. Shower was oversized. We were at this hotel when it was a Holiday Inn Express. While the hotel still has a continental breakfast with hot items, it didn't seem to be quite as good as what I recall from HI Express. With the rate we... More

Stayed 4 nights mid October 2011 Motel is excellent, clean, good beds, microwave and refrigerator in room, good continental breakfast, the staff were very accommodating, restaurant next door. 35 to 40 min drive to and from Niagara Falls. More

I recently stayed at this hotel. They overbooked it so when we got there, we did not get the type of room we reserved; and the person at the desk said they didn't have any rooms. We had to fight with them to get our room as we had booked quite in advance. Second thing that turned me off this... More

We booked the BW Galleria for a girls shopping overnight. We actually went to the hotel before shopping to check it out - we were a bit skeptical given the great price for this area. Next time we will take advantage of the pay in advance rate which is even better. Room is small-ish but beds and bedding very comfortable.... More

We stayed here during a Family Weekend visit at the University @ Buffalo. It's about a 20 min. drive from the north campus. We had a Queen suite which was basically 2 regular rooms that had been opened in between - one side was queen bed/TV/bathroom & the other side was pull out couch/TV/bathroom . A refrigerator was included. It... More

This hotel was reinvented as a Best Western Plus earlier this spring (April 2011) and it shows. Rooms are very clean (although 2 double room is a bit small if you plan on spending any extended time in the room). The beds are extremely comfortable with 4 pillows provided for each bed (a big plus). The staff is friendly and... More