My family and I stayed overnight at the hotel after a long flight from Adelaide. We were greeted by the friendliest service staff i've ever met. He was passionate about service, and gave us insides to the local area and where would be great for visits. Although we were set off early the next morning, the staff ensured we had... More

Had to change my reservation to a Saturday, so got there around 1pm, forgot to request early check in, but when i got there was told they probably could not honor it anyway. Did request a room with micro/refrig. Would have had to wait unitl after 3pm and then might not have had that room. So took one without it... More

We stayed here on Nov 24/11 to be close to the airport for an early morning flight, and leave our car. The hotel is a little bit dated, the breakfast was somewhat limited but the staff was great! Andrew, at check-in, was fast, friendly, efficient and very pro-active (It was a very busy time with so many checking in to... More

The reception was very business like and I didn't really feel wellcome. The hotel is somewhat dated, don't know how old it is. The room was nice enough, the sink right next to the rooms door is a first for me. Kind of strange place to place a sink. (See picture). The bed was nice and was actually excatly the... More

My husband & i stay at this Best Western about 4 times a year. We drive from Toronto to catch a flight from the Buffalo Airport. The reception staff are always friendly & helpful, (they help with printing boarding passes and even call the restaurant next door, Max's ,to see if they're open for business.) The king size bed and... More

Stayed here last week while doing business. Room run down and staff dismissive. Would go somewhere else next time. More

Neat and clean. Good staff. Well maintained. Close to the airport. Good internet connection. Breakfast included. Restaurant nearby. Pizza delivery available. Didn't like the the breakfast and coffee. More

When I checked in the counter people were very nice. But, that was it. When I entered the room, there was rain dripping in through the ceiling at two places, the closet door, made of mirror, fell off into my hand and almost my head. Neither the wired Internet nor wireless worked. but, the worst part, when I lifted the... More

I booked this hotel as we were arriving about midnight at the airport and needed somewhere easy to get to. The free shuttle arrived a few minutes after our call. The reception staff were friendly and helpful. We were able to sleep soundly as the room was quiet with double glazing. There were no frills but the basics of quiet,... More