This hotel literally stole my belongings. I stepped out for breakfast to come back an find that they gave my room to someone else! I was checked in and given a key to a room that was inaccessible due to construction. I had to walk through dryway and the was a huge fridge and appliances blocking the hallway. I went...
More
Belongings were left and placed in lost & found. Once contacted, we shipped to you (which you received). I personally handled this for you.
Please call me at 516-997-5000 so we can discuss your issue further.
Thank you and best regards.
-Ronald Britt, General Manager
More
Stayed one nite, very convient to westbury theatre. Lots of resturants on same block. Room very nice, very clean bathroom ( I always check first). Confortable bed. Only concern was the back door to the back hallway had tape to prevent door from locking. And the place to swipe your room card to gain access was covered over with duck...
More
I apologize for the issue with the back door. We did experience a problem with the lock which was fixed immeadiately when the part arrived. In the interim, we did have a security guard posted there to ensure all of guests safety while the entire locking system was being replaced.
I thank you for your wonderful comments regarding your room...
More
Other than the carpet in my room that could have used a good vacuuming, I really have nothing bad to say about this hotel. It’s a newly refurbished Holiday Inn; clean, comfortable and convenient (369 Old Country Road). My room had a new flat screen television, radio, linens and curtains. This hotel is nothing fancy mind you; it’s just a...
More
The team here at Holiday Inn Westbury works to ensure all guests receive excellent service and have a great stay as you did. We thank you for your kind comments.
Hope to host you again soon whenever your travels bring you back to the Long Island NY area.
-Ronald Britt, General Manager
More
looks like completely redone since our last stay/newly furnished rooms,very clean,lots of towels and new flat screen tv.wi fi excellent.breakfast more than adequate and restaurant shows lots of promise. would definitely return
More
Thank you for taking the time to share your experience at our hotel, we truly appreciate your business! I am happy to see that you thoroughly enjoyed your stay. As noted, the rooms were renovated and are are new.
Again, thank you for your wonderful comments and we hope to host you again soon.
Best ragards,
-Ronald Britt, General Manager
More
Comfortable rooms, clean and efficient, Nothing special but you'll have a good nights sleep at a reasonable rate. There is a small workout facility, again not fancy but good enough. The lounge was not at all busy when I went there on a Sunday night. Still the bartender was friendly, the beer cold and they had NY football on the...
More
Thank you for shring your experience during your stay, we truly appreciate the feedback.
You do not neccessarily need a car... the mall is within a few minutes, and the local train station is 10 minutes walk that takes you into NYC Manhattan.
I am glad to read that you thoroughly enjoyed your stay.
-Ronald Britt, General Manager
More
Super convenient for Chateaubriand catering hall next door! Room was perfectly fine. No frills. Would stay again if I had to be right by that area again.
More
We are located directly next door to the Chateau Briand Catering Hall. It is extremely convenient for guests that have events held there. You can literally walk across the parking lot to get to the venue.
I am happy to read that you enjoyed your stay and I thank you for sharing your experience.
-Ronald Britt, GM
More
We used this hotel to explore Nassau county, and it provided a comfortable room.
Hotel is on a very busy road which made getting into tough at times.
Restaurant provided good value homely food.
More
We are approximately 15 minutes walk from the LIRR, have free wireless internet, offer a free continental breakfast, have a seasonal outdoor pool, and located across the road from Roosevelt Field Mall.
We are happy to hear that you were able to advantage of these amenities during your stay.
Thank you for your business, we truly appreciate it.
-Ronald Britt,...
More
Excellent hotel for a short-stay, low-medium budget hotel. Very close to LIRR, shopping malls and loads of local restaurants. Came here for international sports event and was very pleasantly surprised by good free continental breakfast, busy bar and swimming pool. Free internet a bonus too. Very clean and pleasant staff, well done.
More
We are happy to see that you got the chance to thoroughly enjoy all of the amenities,both inside and outside in the immeadiate local area.
We look forward to seeing you again soon.
-Ronald Britt, General Manager
More
Stayed there for an organised event and was great The rooms were clean and the bed was comfy The staff were friendly and always pleasant. Located near LIRR Station 6 min walk. Restaurants close by and shopping mall across the road Breakfast continental include hot was a small charge ALL IN ALL GREAT HOTEL except carpet on hallways near replacing...
More
Thank you for sharing your experience at our hotel.
Cleanliness and excellent service are two items we always stride to ensure are both perfect for every guest, and we appreciate your compliments.
We will be replacing the carpet in the hallway by the end of the year.
Again, thank you and we hope to host you again soon whenever your...
More
I usually request a room on the top floor and away from a busy street. This time I did not and ended up in a front room on the first floor. The traffic noise (especially motorcycles and trucks) from Old Country Rd was a problem all night as I am a light sleeper. Also, around midnight, a large group of...
More
Thank you for taking the time to share your experiences during your stay.
I am sorry that we could not get you in a specific room you prefer, since you are a light sleeper. We do not typically have noise complaints, so please let me know, or the front desk know whenever you have a noise complaint.
We are the...
More
55 Reviews
72 Reviews
23 Reviews
