Rooms and common areas are in need of an update. There is an odd odor that permeates the property, much like that of an assisted living residence. My room was inundated with ants in the morning. That said, it was not worth the 160.00 price tag. Check out and went down the road the following night, much better. More

I have traveled here for four years since my daughter attended St. Lawrence University. For me it is all about the people. Wonderfully staffed both in the hotel and the restaurants. From the very first they have been warm and most accommodating. Excellent facility to do business in and around . Wonderful atmosphere for enjoying family and friends. For us... More

This is the third year we have gone to Best Western for a Christmas Party. While the food on the buffet was so-so everything else was terrific. The rooms are comfortable and quiet. The pillows are amazing. The check-in and check-out were speedy and friendly. We had breakfast in the morning and it was very good with good service. It... More

I traveled to Canton for business to be conducted at the Best Western Plus University Inn and after my last stay at a Best Western, I was apprehensive. This Best Western was excellent. Rooms were very clean, the hotel had great curb appeal, carpet appeared to be relatively new, furniture was in good shape, and...and the staff were extremely helpful.... More

Tired old hotel. Needs serious updating to the rooms, and linens at the least. If you put the desk chair at the desk, you can't walk by the bed. You have to open a lot of doors to get anywhere. Pain with luggage. Good fitness room - surprising. VERY overpriced for what it was. Microwave in the room had a... More

Good bunch of people here,lounge is a great place to unwind after work (bartenders are professional but yet make you feel welcome).Because of my work schedule I have not had breakfast here but I have ordered food to go after work which I have no complaints(wings are very good here).If I had any problems with my room they were swiftly... More

From the initial check in everything was ready for our golf group of 20. The lunches served to us for 2 days was excellent, food & service. The same for our dinner service. More

My family and I came up to move my son into SUNY Canton. our room was great. the service was great. Loved the restaurant as well. definitely will return More

A great lounge but the dinner in the restaurant wasn;t great (mediocre) but the breakfast was very good (a little high priced) - would have preferred a free continental breakfast - very lovely grounds - on golf course and outside patio off the pool - very nice. More