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All 3 Canton hotels »

BEST WESTERN PLUS University Inn Canton

90 East Main Street, Route 11, Canton, NY 13617-1452
Hotel amenities
Ranked #2 of 3 hotels in Canton
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    7
    5
    5
    4
    2
Date Rating
BuffaloKitty
Buffalo, NY
2 reviews
1 helpful vote
3 of 5 stars Reviewed 30 January 2012

Very warm, friendly staff. Arrived quite late and left quite early so we didn't have a chance to see anything but our room and the stairs & hallways and doors leading to it. It seemed dark, damp and smelly and overpriced. Sorry to say because you all were so nice, but that is my opinion. Also, the toilet was very... More

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Jeff C
Erie, Pennsylvania
1 review
2 of 5 stars Reviewed 30 January 2012

Rooms and common areas are in need of an update. There is an odd odor that permeates the property, much like that of an assisted living residence. My room was inundated with ants in the morning. That said, it was not worth the 160.00 price tag. Check out and went down the road the following night, much better. More

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Patrick C
Abington, Massachusetts
2 reviews
4 of 5 stars Reviewed 9 January 2012

I have traveled here for four years since my daughter attended St. Lawrence University. For me it is all about the people. Wonderfully staffed both in the hotel and the restaurants. From the very first they have been warm and most accommodating. Excellent facility to do business in and around . Wonderful atmosphere for enjoying family and friends. For us... More

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Missdriff
New York
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 12 December 2011

This is the third year we have gone to Best Western for a Christmas Party. While the food on the buffet was so-so everything else was terrific. The rooms are comfortable and quiet. The pillows are amazing. The check-in and check-out were speedy and friendly. We had breakfast in the morning and it was very good with good service. It... More

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gb33707
St. Petersburg, Florida
1 review
5 of 5 stars Reviewed 14 November 2011

I traveled to Canton for business to be conducted at the Best Western Plus University Inn and after my last stay at a Best Western, I was apprehensive. This Best Western was excellent. Rooms were very clean, the hotel had great curb appeal, carpet appeared to be relatively new, furniture was in good shape, and...and the staff were extremely helpful.... More

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BEST WESTERN PLUS University Inn, Front Desk at BEST WESTERN PLUS University Inn Canton, responded to this review
16 November 2011

I would like to take this opportunity to thank you for your wonderful review. We certainly look forward to serving you in the future. Again, thank you on behalf of everyone here at Canton Best Western Plus. Kathy More

AdvoGirl
NY
Senior Reviewer
6 reviews
9 helpful votes
2 of 5 stars Reviewed 3 November 2011

Tired old hotel. Needs serious updating to the rooms, and linens at the least. If you put the desk chair at the desk, you can't walk by the bed. You have to open a lot of doors to get anywhere. Pain with luggage. Good fitness room - surprising. VERY overpriced for what it was. Microwave in the room had a... More

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BEST WESTERN PLUS University Inn, Director of Sales at BEST WESTERN PLUS University Inn Canton, responded to this review
10 November 2011

On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have... More

Dave B
Star Lake, New York
1 review
5 of 5 stars Reviewed 19 October 2011

Good bunch of people here,lounge is a great place to unwind after work (bartenders are professional but yet make you feel welcome).Because of my work schedule I have not had breakfast here but I have ordered food to go after work which I have no complaints(wings are very good here).If I had any problems with my room they were swiftly... More

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joe p
Whitby, Canada
1 review
5 of 5 stars Reviewed 22 September 2011

From the initial check in everything was ready for our golf group of 20. The lunches served to us for 2 days was excellent, food & service. The same for our dinner service. More

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BEST WESTERN PLUS University Inn, Front Desk Agent at BEST WESTERN PLUS University Inn Canton, responded to this review
26 September 2011

Joe, Thank you for the comment. It is always a pleasure to have you and your golf team visit th Best Western Plus University Inn. Thank you and we look forward to see you next year. Ina More

Maria D
Bronx, New York
1 review
5 of 5 stars Reviewed 26 August 2011

My family and I came up to move my son into SUNY Canton. our room was great. the service was great. Loved the restaurant as well. definitely will return More

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Sonya Butler, Front Desk Team Member of 12 Years at BEST WESTERN PLUS University Inn Canton, responded to this review
29 August 2011

Thank you for your recent review of our property. We appreciate the opportunity in hosting you and your family on this special occasion. We look forward to seeing you in the future. Ina More

paulette95
northville, NY
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 1 August 2011

A great lounge but the dinner in the restaurant wasn;t great (mediocre) but the breakfast was very good (a little high priced) - would have preferred a free continental breakfast - very lovely grounds - on golf course and outside patio off the pool - very nice. More

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BEST WESTERN PLUS University Inn Canton Also Known As

  • Best Western Olean
  • Olean Best Western
  • Best Western Canton
Address: 90 East Main Street, Route 11, Canton, NY 13617-1452

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BEST WESTERN PLUS University Inn Canton
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