The staff were extremely accomodating. It's a perfect location for a work function. The food was delicious!
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The staff were extremely accomodating. It's a perfect location for a work function. The food was delicious!
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Dear Lindsay F,
Thank you for the note and I'm glad you enjoyed the service and the food. I hope to see you here again soon!
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The facilities were nothing fancy but were clean and met our needs, and the grounds are beautiful. The food is nicely prepared and plentiful. Most importantly, the customer service is top notch.
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Dear Michelle D,
Thank you for the comments on the food and service. We'll see you again soon, I hope.
All the best.
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The Edith Macy Conference Center is our organization's first choice for external events. primarily because of the excellent customer service consistently rendered by the entire staff. They take extremely good care of us and always accommodate every request. They have built a trusted relationship with our organization by regularly exceeding our expectations...and that means everything!
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Dear John H,
Thank you for the nice words in your posting. We appreciate your business very much and I hope you have a great Holiday season.
Best Regards.
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We held a 2 day staff meeting here, and we were very pleased with our meeting space and the food served, and the overall conference center and staff. We did not require overnight lodging for our group, so I can't speak to how the guest rooms are. Our meeting rooms were nice and comfortable and set up for our use...
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Dear Alisia L,
Thank you for the great feedback. Enjoy the holidays and we'll see you again in 2012.
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If you are looking for a seamless process from start to finish, and a company who knows and meets your every need, Edith Macy is the answer!
We have been working with Sherri Hoy and her exceptionally warm and professional staff (to include upward management and event staff) for over 10 years. Our relationship started with the coordination and execution...
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Dear Stephanie R,
Thank you very much for the comments! I'll pass them along to the team. Looking forward to another 10 years at least. All the best.
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The staff at Edith Macy is above and beyond amazing! The staff is professional and accommodating both before, during and after the event. They worked with us to make our business meeting a great experience. The food was fantastic (great options and took any special order/dietary requests we had). The staff was so tentative and friendly. They took care of...
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Dear P H,
I'm happy your team enjoyed their event with us. I was glad to see your comments about accomodating dietary requests. Our culinary staff works very hard to provide delicious options for everyone and just because someone has dietary restriction, that doesn't mean they have to sacrifice taste or selection. Hope to see you again soon.
All the...
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Stay away. Use your money at oufits who embrace customer service and excellence. Go to the Tarrytown House.
We have coordinated numerous vists to Edith Macy. Each time the nasty staff have something to say to make our event sour. Despite the fact that we take great care with their property they always seem to have staff that need to...
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Dear John H,
Thank you for your comments. I am familiar with the situation that prompted your posting and I have spoken with the leaders of this particular group to get a complete understanding of what happened. It goes without saying, but I'll say it anyway, that we should never leave anyone with an impression like the one you have....
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I love the unique woodsy setting, the spacious rooms and friendly staff! If you are looking for ordinary, you won't find it here! Amazing, peaceful, unique come to mind. An escape from the ordinary,yet a stones throw from NYC transit. Perfect meeting location with the state of the art technology for your meeting and the natural peaceful setting for your...
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I'm glad you enjoyed your stay. We are a member of the International Association of Conference Centers and adhere to their quality criteria. Thanks for the comments.
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I spent four days, three nights as a participant in Camp GLSEN held Aug 4-7. After reading the review about the supposed bed bugs, I was concerned about what I would experience during my stay but I can report that it was a great stay all the way around. The conference center nature setting is beautiful, the staff were very...
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Thanks very much for the nice comments. I hope you have a chance to visit us again soon.
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This hotel appeared to be nice but really was awful. The hotel is hidden up in the woods, you must park in a lower level and then go to shack where you can call for a ride to the hotel and then back to your car. The shuttle was not exactly fast either. This wouldn't bother me if the hotel...
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Dear shellystripreviews,
I am terribly sorry you had such a bad stay with us and I am very concerned about the bedbugs you mentioned. Your posting says you stayed with us over a month ago. We have not had any reports of bedbugs from guests, the inspections we do internally or from the pest control company we use to inspect...
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