Hotel has been remodeled in lobby and restaurant is very pleasant. Rooms were acceptable but they will be remodeling in the Winter of 2012. Staff was very friendly and accomodating. The weather turned out to be frigid during the holidays so instead of going out one night for dinner, ate in restaurant. Food was fine for the occasion. Cleaning staff... More

The front desk staff were very friendly. The lobby was bright and appealing. My room was super clean and the bed soft and comfortable. Nice location; easy traveling distance from attractions. Plenty of parking. More

Where to begin. The first room we had the bathroom was not clean when we checked in. Add to that the fact that the walls were stained as well as all the chairs had huge stains on them we went back to the front desk and asked for a 2nd room. The second room was better but the carpets and... More

Needed a place to stay for Christmas holidays. Son's gf is from Binghamton and after dating a year, Mom was invited to meet her very extensive family. First night was miserable as the heating system was VERY LOUD every time it came on. Asked for a different room with a river view and got it; very few people in the... More

The lobby says it all - very welcoming and modern. The hotel is being renovated now (12/2011). Pluses: The rooms are very spacious, high ceilings and good layout. The bathrooms are very clean. Very clean and up to date gym facilities Plenty of parking place and free. Good eateries nearby makes it a great place for both family and business... More

For the age of the room it was very clean, which is my top criteria. Pros: New updated lobby, free continental breakfast, nice fitness center, clean, quite. Cons: Rooms not updated yet, hard time from front staff for changing room from expedia discount room(handicapped) to a regular room(hotel was half full). More

We stayed at this hotel overnight as the midway point in our trip to New York City. We chose it as it was rated the best place to stay in this city. The hotel is in the midst of an extensive renovation. The Lobby and restaurant areas have been redone in a sleek modern style. The rooms have not yet... More

I booked this hotel for a one night stay based on its downtown location and because it looked like an upscale hotel....I was sorry on all counts! Downtown Binghamton is definitely not a city you want to walk around in, and though there are some good restaurants nearby I would not recommend walking to any of them. The hotel itself... More

We have stayed here multiple times over the past 5 years and seen this place really improve under the new owners. The hotel has recently been completely renovated. The service is ok and sometimes can be slow (room cleaning times can be very late in the day). Don't recommend eating at the hotel. The restaurants nearby are excellent. The workout... More