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All 12 Batavia hotels

Hampton Inn Batavia

2.5 of 5
4360 Commerce Drive, Batavia, NY 14020
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Hampton Inn Batavia
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Ranked #2 of 12 hotels in Batavia
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102 reviews from our community

    Trip type
Traveller rating
    42
    26
    15
    9
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Date Rating
Camillus, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 June 2013

I had a made a reservation because we were attending a concert at Darien Lake. It is easy to find right off the thruway. When I went to check in @ 4:20, I was told my room was not ready yet! There was a gentleman in the lobby who had overheard my conversation with the women at the front desk... More

Was this review helpful? Yes 1
peggy062, General Manager at Hampton Inn Batavia, responded to this review
6 June 2013

Thank you for your review of our property - yes, we did have a problem in our housekeeping department the Sunday of the concert. The fact that you had to leave our hotel and go to another one is most distressing. We hope if you are in the area again, you will give us another try. We usually do much... More

Cape Coral Florida, United States
1 review
5 of 5 stars Reviewed 3 June 2013

Very friendly staff and accommodating to our party! My extended family was there for a funeral and they gave us a good rate and the commom breakfast area was perfect for our family to sit together with a cup of coffee and catch up. We also enjoyed the hot dog dinner they did on Saturday afternoon. That was a very... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
5 June 2013

Thank you for your nice review regarding your stay here. We always aim to please and we have many guests with us for many reasons. We wish to passon our condolences to your family for the recent loss. To know your family felt welcome and comfortable here makes us feel good. Thank you and take care. Peggy General Manager More

NH
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 June 2013

Good experience. Clean room, friendly staff. My son got sick around midnight and I called the front desk to ask for clean bedding. The staff member couldn't come up because she was alone at the front desk, but said I could come down and get fresh things. She had everything ready and was very pleasant about it all. We went... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
4 June 2013

Thank you for the nice review of our hotel. However, I am passing it on to our breakfast people because I feel like they dropped the ball on service. Your pointing out this issue sheds a lor of light on where we can improve. Again thank you and we hope you choose our hotel in the future. Sincerely, Peggy Riedesel... More

Hamden, United States
1 review
4 of 5 stars Reviewed 23 May 2013

I was very pleased with how clean the hotel was and how friendly the staff was. I had no choice in the location as I was there for a graduation. But would go there again if I ever found myself in that area.

Review collected in partnership with Hampton

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
29 May 2013

I am writing to thank you for yyour nice review of our hotel and I have paaed it along to our team. They are all great and it is good for them to see the way their good service is appreciated Thank you and we look forward to your visit again in the near future! Sincerely, Peggy Riedesel General Manager More

Niantic
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

We stayed here one night last July. We encountered an rude male employee in a lobby when we were eating our take out dinner. Also, the manager was with this person and carrying a milk jug to the kitchen for the next morning's breakfast. He was coughing and coughing, which made me think I would never touch milk in this... More

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West Lorne,Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 April 2013

It is located in the industrial park to serve the business/factory visitors. Next to the interstate but noise is not an issue. A 2 minute drive into Batavia itself and many dining options within 1 minute drive. There is a walmart in town if you need anything. The breakfast is outstanding and plenty of free parking. I would recommend for... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
23 April 2013

I have passed your comments along to our team members. It is nice to hear good things and great for our morales. We all want to work harder to make our guests happy and comfortable. We hope you think of us on your travels to this area. We will see you again soon! Sincerely, Peggy Riedesel General Manager More

Stoughton, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 of 5 stars Reviewed 19 April 2013

As a frequent traveler along I-90 in NY, always a stopover for us on our way West. Good location, relatively inexpensive pricing and breakfast in the morning. The room was clean, some noise from other rooms but nothing you wouldn't expect from almost any hotel

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review
21 April 2013

Thank you for your recent response regarding your stay at our hotel. We appreciate your comments highlighting your stay here. We hope to see you again in the very near future. Sincerely, Peggy Riedesel General Manager More

Savannah, United States
1 review
5 of 5 stars Reviewed 17 April 2013

This hotel is about a minute from the thruway. We were headed to Buffalo and stayed in Batavia because the hotel room was $30 cheaper than Buffalo hotels and only a 40 minute drive away. Our hotel room was very clean. The indoor pool and whirlpool were the highlight for my daughter! The complimentary breakfast in the morning was awesome.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review
19 April 2013

Thank you for your very nice response regarding your recent stay at our hotel. It is good to hear such favorable comments. We hope the next time you are in our area you make us your stop without even thinking about it. I am just a phone call or an email away if you need any assistance. Thanks again! You... More

Loretto Ontario
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 April 2013

Lady at check in was very nice, helpful and was unfortunately working on her own. Too much going on for one person, but she handled it very well. She recognized our Hilton Honours card and said she'd save us a room. We figured it best to go for dinner and come back when she wasn't as busy. We ate at... More

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peggy062, General Manager at Hampton Inn Batavia, responded to this review
17 April 2013

Thank you very much for responding in such a favorable manner regarding your recent stay with us. Alex's is always a good choice for a restaurant and we are lucky to have several more fine restaurants in our area. We hope you make our hotel a regular stop on your travels to our area. Sincerely. Peggy Riedesel General Manager More

Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 April 2013 via mobile

We have stayed at this motel several times and are usually pleased. Really, all was good until our last day this time. Our room was not cleaned when we returned at mid-day. I spoke with the front desk and they said they would have it cleaned. When we returned late that evening, it still hadn't been done. I spoke with... More

Was this review helpful? Yes 2
peggy062, Manager at Hampton Inn Batavia, responded to this review
11 April 2013

I am so sorry for the problem you encountered while here this month. Please contact me direct when you plan another trip to this area - I will be more than happy to compensate your next trip for one night. Please book direct with us and notify me via telephone or email. My email address is peggy.riedesel@hilton.com. Our phone number... More

 
 
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Additional Information about Hampton Inn Batavia

Also Known As:
Hampton Inn Batavia Hotel
Hampton Inn Batavia Hotel Batavia
Batavia Hampton Inn
Address: 4360 Commerce Drive, Batavia, NY 14020
Phone Number:
Region: United States > New York > Batavia
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Batavia
Price range (per night): ₹7,864 - ₹11,044
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn Batavia is the newest hotel in the area. Located on premises is a business center, indoor heated pool with a whirlpool, exercise facility and guest laundry. The hotel is within walking distance to the Ambassador Banquet and Conference Center which offers small to large business meetings, conventions, weddings and parties.As of October 18, 2012, our lobby will be under construction. ... more   less 
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