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Kwalala Lodge

15 Jan Mielie Street Kwazulu Natal, Pongola 3170 South Africa
Traveller (36)
Room & Suite (18)
Dining (13)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#1 of 8 B&Bs in Pongola
Location
Cleanliness
Service
Value
The only Four Star Rated Bed and Breakfast in Pongola. Bookings necessary as the establishment is popular and regularly fully booked. Restaurant open from Mondays to Fridays, for breakfast lunch and dinner on reservation. Closed on public holidays. The restaurant can be used on weekends for special occasions or dinner if booked in advance. Service at its best and Staff and Management are hands on to make sure your stay is exactly what you expected.
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Property amenities
Free parking
Free wifi in the business centre
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Car park
Internet
Pool / beach towels
Outdoor pool
Plunge pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Wine / champagne
Meeting rooms
Spa
Massage
Salon
Non-smoking hotel
Outdoor furniture
Picnic area
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Bottled water
Wake-up service / alarm clock
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Charming
Languages Spoken
English, French, Afrikaans, Zulu

Location

15 Jan Mielie Street Kwazulu Natal, Pongola 3170 South Africa
Kwalala Lodge
93Reviews1Q+A10Room tips
Traveller rating
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  • 12
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  • 2
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tommyjav wrote a review Nov 2019
Nelspruit, South Africa88 contributions27 helpful votes
The room was much smaller than one expects for the cost. Ceiling fan not working and A/C also not. We called reception at 7 pm for assistance but no-one answered. The bed was very nice and the breakfast the next morning was very good.
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Date of stay: November 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sizwe N wrote a review Sept 2018
7 contributions3 helpful votes
This place is one of the top in KZN. I never expected to see such a neat and well maintained place in such a busy location. Thumbs up to the manager and his staff they know how to treat people,even the kitchen staff is well trained on hospitality. Sizwe Ngcobo North Coast
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Date of stay: July 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PinktPanther0489 wrote a review Nov 2017
Munich212 contributions100 helpful votes
We were very positively surprised about the quiet tropical garden in this buzzing town! In addition, great service was offered. Although we were almost the only guests who would like to have dinner a great three-course-dinner was offered to us - all freshly prepared, great grilled lamb chops. Would like to specifically mention Comfort who managed reception, served us at dinner - great service from Comfort! Thanks for all!
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Date of stay: November 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KwalalaLodge, Owner at Kwalala Lodge
Responded 2 Dec 2017
Kwalala Lodge`s team is delighted that your stay was what you expected. Thank you for Comfort, he is a star. We hope your trip back was safe and we look forward to welcoming you to our hospitality. Kwalala Lodge, Pongola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ds_maake wrote a review Oct 2017
1 contribution
This a nice cozy place where the staff is very friendly and supportive. I really enjoyed my stay there and I would recommend it to anyone who is looking for accommodation in the area. The place has got a lovely homey feeling to it and the management is always available to meet any needs one would have.
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Review collected in partnership with this hotel
Date of stay: September 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KwalalaLodge, Owner at Kwalala Lodge
Responded 3 Oct 2017
Thank you so much for taking the time to write to us and everyone who considers to stay at Kwalala Lodge. Our Customers and their feedback is essential for us to work on any improvements we can make with regards to client satisfaction. It is always a great pleasure for us to know you enjoyed our hospitality and we thank you for taking the time to write. Hope to see you soooooon! Kwalala Lodge Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fanelen wrote a review Oct 2017
1 contribution
Buy at least two irons and ironing boards that the guests can share every time they need to. its unreasonable to pay jut to get your shirt ironed. Comfort is the best employee.. and the ladies who do the cleaning have a very good attitude..
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Review collected in partnership with this hotel
Date of stay: September 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KwalalaLodge, Owner at Kwalala Lodge
Responded 4 Oct 2017
Thank you for your insight. We have had so much damage done to the linen and carpets with irons that we had to find alternative options. Comfort, and all our Employees right down to our Garden Guy are happy to hear that you loved our attitude and warmth during your stay with us. We thank you for staying with us and hope to welcome you back soon, Kwalala Lodge Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deborah Q wrote a review Jun 2017
Durban3 contributions
All accommodation in Pongola seems to be called a lodge! This place is situated just off the main road in a slightly dubious area, reminiscent of old motels. The rooms all open into a courtyard, private and secure. The dining room is a lovely double volume indoor/outdoor place with large fireplace. The food was good and the service was exceptional. No wifi in rooms🙁. Good value for money - only problem is the area, you can't go for a walk on your own.
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Date of stay: May 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KwalalaLodge, Owner at Kwalala Lodge
Responded 9 Jun 2017
Dear Deborah, we thank you for your words and your insight to what we offered as hosts. Thank you for letting us know how you experienced your stay, it is valuable for us and we can improve on points when clients share their thoughts. We are sad about the state of the area we are in and the crime spots, we are embarrassed by the rubbish lying around and we do try to keep our premises neat and tidy. As long as we know we had made your stay worth it we are delighted. Our best personal regards Kwalala Lodge Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grant1_12 wrote a review Mar 2017
Maputo21 contributions9 helpful votes
The room was clean, spacious and quiet, lovely decor. The staff was extraordinarily professional and friendly, Dinner was 5 Star Quality and Breakfast just as good. Kwa Lala will definitely see us again!
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Date of stay: February 2017
Value
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KwalalaLodge, Owner at Kwalala Lodge
Responded 8 May 2017
Thank you so much for your fantastic review, we are delighted that we were able to meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WillemCoetzer wrote a review Jan 2017
Kimberley, South Africa14 contributions3 helpful votes
From check-in, till check-out, seamless friendly an most professional. The room, well decorated and a quite air conditioner, real bliss. Delightful friendly staff/waiter at supper, as well as breakfast, and the fillet was done to perfection. Most definitely one of our most favorite overnight places!!!
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Date of stay: January 2017
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Close to reception for good wi-fi
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JanineEddy, Owner at Kwalala Lodge
Responded 31 Jan 2017
Dear Willem We are Delighted you stay with us was great and you enjoyed our Hospitality. We love that you found the service you wished for and for us it will be a pleasure to have you back with us. Eddy and Janine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya A wrote a review Jan 2017
Kosi Bay, South Africa7 contributions2 helpful votes
The owners and staff are exceptionally attentive and very helpful. The rooms are spacious, very comfortable and clean. Lodge decor is lovely. All-in-all, a highly recommended Pongola destination. A warm thank you to the Kwa Lala team for making our stopover an easy one!
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Date of stay: January 2017
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JanineEddy, Owner at Kwalala Lodge
Responded 24 Jan 2017
Hello! we appreciate your view so much and we are really delighted that you enjoyed your stay. Its always fantastic to have people stay over who are in the same business of hospitality and makes it even more special to have your views on your stay. We also enjoyed having you over and we shall definitely find time to go to Kosi Bay Casitas! Thank you kindly from all our Staff Members at Kwalala Lodge.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gucci632 wrote a review Jan 2017
Johannesburg, South Africa7 contributions4 helpful votes
We were a big rowdy group of 12 people staying over for the night. The service was absolute superb and the staff were friendly and helpful. Our rooms were beautiful and comfortable and we all had a wonderful dinner before escaping to our rooms. Janine made us feel welcome from the minute we arrived. We will definitely stay over if we travel in that direction again.
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Date of stay: December 2016
Location
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JanineEddy, Owner at Kwalala Lodge
Responded 8 Jan 2017
Thank you so much for your message and how you experienced our hospitality. We loved your vibe! The children were so sweet and polite, I have to thank them for all the `Dankie Tannies` I got all the time. We also had a great time zooming around your table and we are always happy when our clients enjoy their stay with us and if we have given you the service you expected. We look forward to welcoming you again and all our best wishes for 2017.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹5,555 - ₹5,720 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalZululandPongola
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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KWALALA LODGE (Pongola, Africa) - B&B Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Kwalala Lodge
What are some of the property amenities at Kwalala Lodge?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Kwalala Lodge?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Kwalala Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kwalala Lodge?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Kwalala Lodge?
Conveniently located restaurants include Ntonga Recreation Club, Debonairs Pizza, and Buffalo Bay Spur Steak Ranch.
Are there opportunities to exercise at Kwalala Lodge?
Yes, guests have access to a pool during their stay.
Is Kwalala Lodge located near the city centre?
Yes, it is 0.8 km away from the centre of Pongola.
Does Kwalala Lodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Kwalala Lodge?
The staff speaks multiple languages, including English, French, Afrikaans, and Zulu.
Is Kwalala Lodge accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.