At one time it could have been a nice hotel but the owner does not maintain the hotel. Free breakfast was lacking, coffee tasted like water, hallways were freezing. Ceilings were crumbling and poorly patched. Bathtub and sink wouldn't drain. Beds were hard. Newspapers out of date. Ice on the sidewalk was treacherous. Owner was rude. Will never stay here... More

Went online to check availability and rates, came up showing room available and the rate was $69.99, called the 800-number. They found the site at tripadvisor.com but according to the operator the room would now be at a rate of $130. + tax for one night to which I replied that the $130. a night rate was not acceptable as... More

This hotel was in a very convenient location since it was on the main highway and close to The Downs and car show. It was very clean, and the people were extremely nice and very helpful. I enjoyed my swim in the pool that was clean with tables and chairs around it. We took advantage of their free breakfast but... More

We stayed here Valentines weekend and nothing worked in the room. There was no heat in room. I asked the manager to adjust the room since we froze all night and I am still waiting to here from him. I have already left him 5 messages and he will not respond. I gues I paid for a room that was... More

Rooms were dirty..housekeeping was poor. The owner/manager was rude and making false accusation. He was making loud comments in the hallways! More

We traveled to Ruidoso for my son's wedding with his aunt, his 88 year old grandmother in a wheelchair, and 98 year old great-grandmother who uses a walker. We reserved two handicapped rooms through hotels.com because it was the phone number that came up on an internet search. The week of the trip I called direct to the Ramada to... More

We stayed at the Ramada in Ruidoso Downs for several days during July 2009 and found the hotel to be OK. We had a standard king room (handicapped) that was very large and had a microwave and fridge. It was clean and the bed was good. The hotel was practically empty during the week with a few more guests arriving... More

On Sat July 4th I checked in to the Ramada in Ruidoso Downs. I had a confirmed reservation and a price of $103. At check-in the person on the desk, whom I assume was owner or manager became very upset at my rate, asking me how I got that price etc. However, he checked me in. At checkout next day... More

Our room was nice and clean and a decent price. We were happy with the motel itself. But we had the same experience as many others who have left reviews here: we got double-charged after they "couldn't find" our reservation. We reserved the room through TripRewards, but the manager claimed he couldn't find the reservation when we arrived. We thought... More