The online pictures make it look much larger and grander than it is. But, staff was VERY pleasant and accommodating. Some days we were short towels. The restaurant/bar leaves a lot to be desired. Bland food, with the exception of powerful jalapenos in some dishes. No shuttle to airport, even though they have a van on premises. Some rooms didn't... more

We stayed at the Inn at Rio Rancho for 4 nights. The hotel is located far enough from Albuquerque that you're out of the traffic, but close enough that nothing's more than 20 to 25 min away. Our room was ready before the appropriate check-in time, which was convenient. The staff was very friendly and eager to help. We had... more

After staying one night from Tampa Airport Marriot hotel, we had stayed at this Rio Rancho Inn for three nights with Jacuzzi and fire place (gas burning) room during weekdays. (I didn’t know they had 3 nights Stay one night free offer but I got future one night free credit.) Staffs were extremely kind and smiling with professional attitude. It... more

I've been to a total of 38 countries and needless to say, stayed in motels to hotels to 7 star monuments. This was my first time in NM and I am compelled to write this review about my stay at the Inn at Rio Rancho. The moment I arrived in NM, I saw your usual countless Inns, Motels that you... more

Looks are decieving. I walked into the lobby.. it was cooler outside than it was inside. The first thing I saw in my room was hair in the sink and hair in the shower. Good thing for disinfectant wipes. The chair in the room is dirtly. The AC was on for 4 hours until it started to cool off, that... more

My family and I stayed at the INN for almost a week. We loved the rate value, comfortable rooms, and amazing courtyard. The grass was beautiful, the trees were all in full bloom, and the swimming pool was sparkling clean. We especially enjoyed the Rise & Shine complimentary breakfast with many great choices including eggs and fresh fruits. We ate... more

Rooms: Spartan, dark, and dingy with all the ambience of a prison cell; in need of a deep cleaning. "Free wi-fi:" yes--in the lobby. Breakfast: served on unadorned folding bingo hall tables in a non-descript conference room and typically undersupplied. Pool: yes, when cleaned and operational in season (guess we were out of season; a major dissatisfier for our daughter).... more

We have stayed at the Inn at Rio Rancho several times - back when it was a Best Western. The rooms and the lobby were tired back then - and the bad reviews were deserved. BUT- they have done a total remodel and the results are terrific. The rooms are spacious, and ours had a kitchen with a refrigerator, hot... more

We had read the bad reviews of the Rio Rancho Inn & Conference Center and were a little reluctant to stay there. When we arrived we found a motel in the midst of a total do over. They were installing a very funky Mayan themed lobby and entry. The staff was friendly and helpful and the new manager very eager... more