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All 31 Las Cruces hotels

Quality Inn & Suites

2.5 of 5
2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Hotel amenities
Quality Inn & Suites
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64%
Ranked #18 of 31 hotels in Las Cruces
Most recent review
5 of 5 stars Reviewed 3 June 2013
SoCalC8 Ontario, California
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64 reviews from our community

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Ontario, California
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 June 2013

I was very happy with my choice to stay here. After a long drive in from Dallas, this Quality Inn was fantastic throughout our entire 1-night stay. The front desk clerk, Joe, was great about getting us into our room quickly and giving us a recommendation for an awesome spot to eat dinner at. The pool was nice and cool... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review
6 June 2013

Thank you so much for the review. I will make sure Joe sees your comments and let him know that he is doing a very good job. I am very happy everything about your stay was good and you enjoyed staying with us. We look forward to seeing you again. More

Sandia Park, NM
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 May 2013 via mobile

Nice rooms and attentive staff but a hot tub that has not worked since 2012 just doesn't cut it. Stayed here twice in past 2 months and staff keeps saying hot tub pump broken and not a priority with management. No excuse for inoperable hot tub for past 5 months of 2013 in Las Cruces, NM, which has mild weather.

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gmnm156, Manager at Quality Inn & Suites, responded to this review
6 June 2013

I am glad you were happy with the rooms and staff. As for the hot tub it seems like I have run into one problem after another. From getting parts for it, all the way to getting the new lift approved for it. I can not set a date on when it will be up and running again but I... More

Ruidoso, New Mexico
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

This was our second time to stay here with friends. The rooms are very clean and the staff is great. Our rooms were on the ground floor and close to the pool, which was very relaxing. The pool area and grounds could use some attention. The trash at the pool was never emptied. All in all, it is a great... More

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See 9 more reviews by motorcycle15 for Las Cruces
gmnm156, General Manager at Quality Inn & Suites, responded to this review
14 May 2013

Thank you for making us your "choice" hotel when visiting Las Cruces. Our staff works hard to make your stay comfortable and enjoyable. As for the grounds, I will look into why this was not taken care of while you were with us. We look forward to your next visit and thank you for your feedback. More

Santa Fe, New Mexico
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 18 April 2013

We had to take a detour to get to our hotel due to high winds having caused the highway to close. The rooms are large, comfortable, and come with refrigerator and microwave - a real plus! The hotel is well-kept, and clean in general, and the rooms are well-maintained. The breakfast provided was only biscuits and gravy, which poses a... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review
3 May 2013

Thank you so much for taking time to post a review. I am so glad you were comfortable with your room after being detoured due to the wind. As for breakfast, I would like to thank you for helping me think "out of the box". We look forward to seeing you next time your in town. More

Mesa, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Spent one night here and I must admit I was pleasantly surprised. Person who checked us in was very friendly. Room was clean and no noise problems at all with road noise or other guests. Had standard complimentary breakfast fare. I would stay here again.

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gmnm156, General Manager at Quality Inn & Suites, responded to this review
3 May 2013

I am very pleased your stay with us was good. We strive to have friendly staff and to make sure your room is clean and comfortable. Thank you for coming down to enjoy our free breakfast. We look forward to seeing you again. More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 April 2013

Service, service, service Hotels need to train their staff. After having a great golf game in Las Cruces, booking in going to the room which seemed a bit dated, you can tell as soon as you see the TV, but was overall good, having a spa and hot room, free just baked cookies at reception, we went down for our... More

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Wittmann
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 April 2013

We were very pleased with this choice as we traveled along I-10. Its a few blocks off the freeway and that is probably the reason for a great price on a very nice room. It was complete with fridge, microwave and coffee maker. The staff were helpful when we needed batteries for the remote for the tv. The young man... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review
8 April 2013

Thank you for staying with us. I am very pleased that the staff took care of changing the batteries promptly. We do out best to offer a variety of Breakfast items that all guest will enjoy. We hope to see you back soon. More

Marietta, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 March 2013

We were welcomed to the hotel by a very friendly associate who offered us each a bottle of water and an orange. This was a first for us and immediately made us feel like cherished guests. There is nothing like a cool drink and a juicy fruit to quench a driving thirst after 6.5 hours on the road. Our room... More

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gmnm156, General Manager at Quality Inn & Suites, responded to this review
8 April 2013

Thank you for the review. I am glad you enjoyed the water and fruit. It is just a little thank you for choosing to stay with us. I am very happy the extra space in our King rooms came in helpful. It does make a stay just a little more comfortable when you dont have to step over the cage.... More

Hot Springs, Arkansas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 11 February 2013

We had a large, clean room and a decent breakfast the next morning -- all at a great price. The other outstanding thing about this place was the staff that was very friendly, helpful and efficient. They gave us great directions to Mesilla Village and to the Saturday morning craft market downtown. We would stay here again.

Was this review helpful? Yes 1
gmnm156, General Manager at Quality Inn & Suites, responded to this review
14 February 2013

Thank you for taking the time to post a review. We strive to give the guest a clean and comfortable stay. I am very pleased our staff accomplished this and made your stay enjoyable. We look forward to seeing you again More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 January 2013

Staying here will not buy you a night in the latest business traveler concept, but you will get a good rate convenient to the University, Mesilla and I-10. It is evident that this hotel is working hard to drum up business. I think their efforts go miles to make up for a location on the slower side of town and... More

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See 5 more reviews by ggflyboy for Las Cruces
 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn
Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Region: United States > New Mexico > Las Cruces
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 31 hotels in Las Cruces
Price range (per night): ₹3,990 - ₹4,973
Hotel Class:2.5 star (2.5*)
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