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SpringHill Suites Las Cruces

3.0 of 5
1611 Hickory Loop, Las Cruces, NM 88005
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Guest Room Renovation
SpringHill Suites Las Cruces
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26 traveller photos
Ranked #6 of 29 hotels in Las Cruces
4.0 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
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Date Rating
l3rap
usa
Top Contributor
76 reviews
23 helpful votes
“Okay hotel for the night”
4 of 5 stars Reviewed 30 January 2012

The lobby looks all updated but the rooms not so much. Breakfast was okay if they would only keep it stocked.staff not overly friendly. Close to alot of restaurants so that was a bonus! More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
1 February 2012

Thank you for your response regarding your recent stay. We are very excited as we are starting a full room renovation Feb. 6, 2012. The rooms will be updated to match our modern and vibrant lobby. We had some large groups in during your stay, and we should have done a much better job managing breakfast. I apologize and thank... More

e6800
San Antonio, Texas
2 reviews
“Very cozy”
4 of 5 stars Reviewed 4 January 2012

I went thru priceline to get this room and didnt know what i was going to expect. I called to confirm and make sure they placed a crib in the room for my cranky toddler. As soon as we checked in i was pleased with the cozy temp since im always cold and the appearance.Very clean and in the room... More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
1 February 2012

Thank you for your positive feedback regarding your recent stay. I apologize that the crib was not set up for you prior to your arrival, as it should have been. Your feedback only allows us to perform better, as I don't want any guests to be disappointed with their stay. Thank you again and we look forward to your return... More

DMVDDS
St. Paul, MN
Contributor
11 reviews
5 helpful votes
“Great value”
5 of 5 stars Reviewed 31 December 2011

We stayed here on our way to Carlsbad Caverns. The rooms were excellent. Clean, updated and an excellent value. More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
1 February 2012

Thank you for your valuable feedback regarding your recent stay. The Springhill Suites Las Cruces works had at making sure we provide only the best for all of our guests. Thank you again and we look forward to your return visit. More

allenweiner
Arizona
Senior Contributor
21 reviews
62 helpful votes
“A Good Place to Stay Along I-10”
4 of 5 stars Reviewed 19 December 2011

This was our second stay at the Springhill Suites in Las Cruces and we have been pleased with both stays. The hotel is convenient to I-10 which accommodates travelers going to or from California, Arizona, Texas or other destinations along the long road. This stay I did have trouble with the wireless internet so the hotel operators actually transferred me... More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
1 February 2012

Thank you for your recent stay at the Springhill Suites, Las Cruces. We value your feedback as it helps us improve. We value your feedback regarding breakfast, as we want all of our guests to be completely satisfied. We look forward to seeing you again. Thank you again. More

SolarEcoGeek
Albuquerque, NM
Contributor
12 reviews
1 helpful vote
“Rooms need update”
3 of 5 stars Reviewed 3 December 2011

This is an older hotel and the rooms need updating. I've stayed at some of the newer Spring Hill Suites and I love them. This one needs a facelift. It looks like they did the lobby already. The phone in my room didn't work. It was OK. More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
9 December 2011

Thank you for your recent stay at the Springhill Suites, Las Cruces. We value your feedback as it helps us improve. We are very excited about our upcoming room renovation. Yes, the lobby and front area of the hotel was recently renovated and we are getting ready to renovate the rest of the hotel. We expect to be complete by... More

Bigfoot1981
Saint Louis, Missouri
Senior Contributor
21 reviews
6 helpful votes
“Excellent Military Discount”
5 of 5 stars Reviewed 15 November 2011

Comfortable room, good breakfast, friendly staff, and great military rates. More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
17 November 2011

Thank you for your positive response and for staying with us here at the Springhill Suites Las Cruces. We look forward to your return visit. More

worldgypse
phx
Senior Contributor
49 reviews
15 helpful votes
“Holes in Sheets”
3 of 5 stars Reviewed 4 November 2011

Typical suite hotel with sleeping area separate from sitting area complete with small kitchette. While room and bedding were clean, the top sheet had numerous holes up along the band across the top of the sheet. I took photos with my phone and showed the desk clerk indicating that I never let my home sheets wear to this point. When... More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
10 November 2011

Thank you for your response regarding your recent stay. Holes in sheets are definitely not our standard, nor is it acceptable. I am very sorry for poor quality sheets being on the bed to begin with and then for them not being replaced ASAP. I have shared your comments with all my team, to ensure this doesn't happen again. Thank... More

TomSz2
New Castle, Delaware
1 review
“Springhill, Las Cruces, NM a good place to stay”
5 of 5 stars Reviewed 5 October 2011

I've been using this facility for the past few years for my business travel in and around Las Cruces, NM. I like this Marriott because of the friendly staff, it's location to the best restaurants and closeness to our customer site. There are many hiking areas near by: Soledad Canyon, Dripping Springs, Organ Mountains, White Sands missile museum and park.... More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
10 November 2011

Thank you as a returning guest to provide us your valuable feedback. We're proud to consistently provide friendly staff and a clean product. We're also happy to recommend local restaurants and activities, as our great climate and cuisine are spectacular. We are staffed efficiently to handle any guest issues or needs. Thank you again for your positive feedback, and we... More

jukeylynn
Tucson, Arizona
2 reviews
“Beautiful and convenient location”
5 of 5 stars Reviewed 27 September 2011

We had a wonderful stay. The hotel was new and modern. The staff was attentive, friendly and helpful. OUr A/C froze up and it was fixed in 20 minutes. More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
10 November 2011

Thank you for your positive feedback. Our team works hard at providing Over The Top Service and Product. I appreciate sharing your valuable feedback with the team here at Springhill Suites Las Cruces. We hope to see you again soon. More

Monique D
Grants, New Mexico
1 review
“A wonderful stay!”
5 of 5 stars Reviewed 26 September 2011

The staff at this hotel is amazing. So kind and helpful. From the front desk to the housekeepers you guys have got it when it comes to costumer Service. I am a Director of Nurses and I know what an effort it is is to acheive costumer satisifaction, but you guys make it seem effortless. More

Was this review helpful? Yes
GM_Springhill-Suites, General Manager at SpringHill Suites Las Cruces, responded to this review
10 November 2011

Thank you for your positive feedback, as we work very hard at going above and beyond for all of our guests. I appreciate sharing your valuable feedback with the team here at Springhill Suites Las Cruces. We hope to see you again soon. More

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SpringHill Suites Las Cruces Also Known As

  • Las Cruces Springhill Suites
Address: 1611 Hickory Loop, Las Cruces, NM 88005

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SpringHill Suites Las Cruces
1611 Hickory Loop
Las Cruces, NM 88005
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