This resort is in a great spot but when we arrived for a 3 night stay the couple we were travelling with, were offered an upgrade to a villa while we had to sit and wait 2 hours for our room to become available. Staff were not the least bit interested in us. Breakfast was average and again staff were... More

We stayed here for three nights and were very disappointed with the level of service by staff. Given the wonderful hospitality in most places in Vietnam, we were surprised how lacking the quality of service was. It was low season but the reception staff did appear to have a very basic level of training. This was typical of all the... More

We stayed here for four nights. We were collected from the new Phu Quoc International Airport in the hotel's mini-bus, this is a free service, brilliant. The reception area is a bit dated and in need of some TLC, but who spends their holiday in reception?! Our room was a small villa with a balcony right next to the pool... More

We stayed at Blue Laggoon for a week. We had not booked transfers when we arrived at the airport but as soon as the sasco taxi rep knew we were booked into the hotel, we were ushered into the cab for a free ride! We arrived at the hotel, reception is drab, dated and overfilled with badly covered stained couches.... More

We stayed here for 3 nights air con poor gaps around all doors over priced for 5 star hotel should be 3 star rated would not stay again front desk could not change english money restaurant very poor. ..

So relaxing ,especially in the evening when is sunset on the beach! From the sea view rooms the view is on a beach is wonderful and romantic! All property is fully loaded with the palm trees, flowers and many more! Huge garden is very comfortable during the hot days, because of the shadows! And if You will read review from... More

Good things: Hotel in perfect location and with free airport transfer Spa center is OK Bad: Incorrect booking info on site - most of villas have no sea view and bathtoobs, staff do nothing with this. Mosquitos Hotel territory and pool is under re-construction now. There is a lot of hotels with same perfect locations, just in few steps to... More

Very good hotel, close to the city and all restaurants in walking distance. Was clean, the bathroom were renovated recently. The staff is very nice and helpful. Great for beach and long chaise/ seats. Possibility to park you motorbike inside of the hôtel, even not rented through the hotel. Breakfast were correct. Free pick up at the airport for arrival... More

The service seems to be good but the equipment aren't at the standard: The swimming pool is too deep, the shallowest area is 1m, there is no specific bath area for children under 1m tall. Moreover, the synthetic bed of the pool in light blue makes it very dazzling, even with cloudy weather. There is no toilet premise near the... More