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Chen Sea Resort & Spa

4.0 of 5
Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Hotel amenities
Chen Sea Resort & Spa
Professional photos
140 traveller photos
Ranked #4 of 26 hotels in Phu Quoc Island
4.5 of 5 stars 168 Reviews
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168 reviews from our community

What travellers say about this hotel
  • “Night market” (5)
  • “Pool villa” (5)
  • “Pearl farm” (4)
  • “Very good” (4)
  • “Last day” (4)
  • “Second time” (3)
  • “Ocean views” (3)
Traveller rating
    95
    43
    17
    10
    3
Only show reviews for Family (21) | Couples (100) | Business (1)
Date Rating
Houston, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“beautiful rooms, quiet and relaxing”
5 of 5 stars Reviewed 31 May 2012 NEW
1
person found this review helpful

This hotel is super nice. We had a large room with an amazing private outdoor pool and balcony. The people were nice and the food was good. The beaches were quiet and not crowded. We left the Long Beach Resort after two miserable and disgusting nights to stay at the Chen Sea. What a difference! We only wished we had... More

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See 2 more reviews by jubblies412 for Phu Quoc Island
Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
2 June 2012

Dear jubblies 412, Hello Texas, and greetings form Phu Quoc, the special Island….. Thank you so much for your very nice comments. You say it all in few lines, that’s great. It is not that the other mentionned property is bad, it is just that you were not in the right property for you. I encourage readers when they go... More

Ho Chi Minh City
Senior Contributor
44 reviews 44 reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
“Beautiful, if a little characterless, resort”
5 of 5 stars Reviewed 26 May 2012

This is a really beautiful resort in a lovely setting banked up a slope right on the beach. While it is a lovely beach, like most in Phu Quoc, it is small. My only complaint (and I hesitate to call it such) is the place lacks a little character. We stayed in a beach-front villa which was very comfortable and... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
28 May 2012

Dear Tamvong, Thank you very much for your very positive comments, we appreciate. It’s been three days that a copy of your comments is on my desk, and I keep reading it. Through your profile I tried to get your email address, but you are two couples with the same profile. I need to talk to you. Your comment on... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Love, love, LOVED it!”
5 of 5 stars Reviewed 22 May 2012

This was our final stay ona 2 1/2 week trip of Vietnam so we decided to treat ourselves with a bit of luxury for the last 3 nights. We were not dissapointed! From the complimentary and efficient airport collection, to someone personally meeting you at reception and taking you to your villa and giving you a tour (we chose the... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
25 May 2012

Dear sh00s, I am so happy that you loved it. Yes that’s the spirit here, enjoy so to rest after a hectic tour of the Country. As usual some little comments… First of all I am investigating with our Spa Manager why your treatment was not perfect. We are tracking what was your treatment and who was the therapist so... More

Manchester
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Amazing!”
5 of 5 stars Reviewed 16 May 2012

This was our last stop on our honeymoon in Vietnam! We loved everything here! We had a really lovely welcome and were collected from the airport. Our room was magificant and we really liked the bathroom, all very clean and a massive comfy bed.The grounds were beautiful. We felt very welcome and the drinks on the jetty watching the sunset... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
19 May 2012

Dear Suzannah198, We love Honeymooners….. Thank you so much and we are so glad that you loved it which in fact means as per your words that you loved everything. I did laugh when you say that you came back in one piece and glad about it. Me too…. I hate to lose guests!!! And I’ll never warn enough my... More

Saltcoats, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Amazing resort which goes above and beyond the call of duty.....”
5 of 5 stars Reviewed 15 May 2012 via mobile
1
person found this review helpful

Where do I begin? I planned on proposing to my girlfriend at this resort, and so I got in contact with the manager, Olivier, to help arrange a memorable day for her. I had decided I wanted spa treatments, a romantic dinner on the beach followed by a romantic jacuzzi setup in our jacuzzi villa... Olivier was quick to reply... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
19 May 2012

Dear kamikazi929, Just a minute, something is wrong, you did sign!!! Dear Freya, dear Bryan, So nice to call our guests by their names on this Forum. We have to respect the protocole and use the nicks though we always know who is behind a comment. I am happy when I read your comments, and I have different reasons to... More

London
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Average at best”
3 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

We stayed at the Chen Sea in April for four nights after spending two at the La Veranda Hotel which is south of the town. The Chen Sea is located north of the island and on a very nice beach - much better than the one at La Veranda which has a problem with trash being washed up. Having moved... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
14 May 2012

Dear reybro, Thank you for your helpful comments, and first and foremost I would like to apologize if you have found me being defensive and rude. We have taken all comments into consideration and this is, among other tools, the reason why we have been able to improve, though we know we still have a lot to do. If more... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“The perfect place to eat, drink, swim and sleep”
5 of 5 stars Reviewed 13 May 2012

We spent 4 nights at the end of April at chensea and had a wonderful time. This is not a place where there are things to 'do'. It's perfect as a getaway for peace, quite and wonderful food. The reception helped us hire a bike for a ride around the island. Ride only if you are good at riding for... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
14 May 2012

Dear SunnyP_1979, Thank you very much for your nice comments. It is encouraging, especially a day when another guest expressed his disliking of our Food. We just have to keep up with our efforts and ensure consistency. It seems as well that you have enjoyed what other guests described as the Chen Sea Experience, and this is so much the... More

London
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
“Beautiful Hotel with friendly staff”
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

Our first impressions of the hotel were WOW!!! the grounds were landscaped immaculately and after the hustle bustle of HCMC and Hanoi it was nice to see space. Our sea View Villa was lovely and spacious. The bathroom with the sunken bath was amazing (not that we used it). We had an outdoor shower cubicle as well as indoor. The... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
12 May 2012

Dear Buds46, Thank you for your comments and as I said to another guest commenting on this forum, we are tasting the new Menu and there will be a full page of yummies for our Vegetarian guests. This being said even our Chef could have done a veg curry just for you. But soon this issue will be resolved. You... More

Hanoi, Vietnam
2 reviews
“Beautiful resort with top service”
5 of 5 stars Reviewed 9 May 2012

We stayed at the Chen Sea Resort for five nights to relax and unwind, and the Chen Sea gave us the perfect place to do this. The hotel is located a little out of town and is so peaceful and relaxing with amazing facilities. We stayed in a jacuzzi suite and ended up spending a lot of our days in... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
12 May 2012

Dear RosieInHanoi, And this is why I say to all my guests, pleeeeaaaasssseeeeee take a cab!!!!! I really hope you will recover quickly. We have many guests resident in Vietnam. I tell them not to take a bike here even if used to it in Hanoi or Saigon. Pity indeed as your stay was so satisfactory. Please contact me directly... More

Ho Chi Minh City, Vietnam
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A Wedding in Paradise - An Unforgettable Experience”
5 of 5 stars Reviewed 7 May 2012

We recently held our Wedding with over 90 guests travelling from Australia, China and the UK to attend our Wedding at Chen Sea Resort and Spa. The day was perfect with a gorgeous sunset and the fullest and brightest moon ever seen, to cap off an unforgettable day with our family and friends here in paradise. Our ceremony was held... More

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Olivier P Petit, General Manager at Chen Sea Resort & Spa, responded to this review
12 May 2012

Dear Steph, dear N, Thank you for commenting on your Wedding Party. We do appreciate and this has been conveyed to all our employees. It has been a challenge to satisfy as much as possible all your requirements and we came very close to it. We thank you as well for having accepted some little changes to make our work... More

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Additional Information about Chen Sea Resort & Spa

Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Price range (per night):* INR7,046 - 11,072

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all the finishing touches thought of... beautiful bathroom private outdoor sun loungers (drying after a storm!) outdoor shaded seating area and jacuzzi
Chen Sea Resort & Spa Photos (140 traveller photos)

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