big hotel , lots of walking to get around such a large premisis , badly designed , front desk staff not up to standard , building work going on during our stay , food drinks and lodgings overpriced and the pool doesnt receive sunlight

Like the previous reviewer, we had requested a double bed and a quiet room on a high floor. We were told that no double rooms were available - but that we could upgrade - for a price. We elected to stay with the twin room and go with the flow, and got probably the noisiest room in the property -... More

We arrived at 11.30pm after a long day and even though I had booked a double bed was informed that there was only single rooms. Initially i said it was not ok but did not get any where, As is was late we agreed, In the morning we saw just how quiet the hotel and upon asking staff they confirmed... More

We arrived to be greeted by a very hard selling asian woman who took us on a bus to our hotel. SHe was upselling experiences and gave us a brown paperbag full of brochures. We checked in with minimal fuss and directed to our room. A very busy building site was opposite my two rooms. I asked how long they... More

Background: Wife and I had gone to Bali for a wedding of a classmate which was Nusa Dua. So wanted to stay in another part before that. So chose the Seminyak area. The Haven was recommended by many travellers and it fit our budget as well. Location is extremely accessible and there are many shopping areas nearby. What did we... More

Location was great, in the middle of quite a lot of things (bars, restaurants, shops etc). Easy walking to many places. Only thing is that in the room there's not many wall sockets for our electrical equipment (charing laptops, phones etc)

Myself and2 others booked and stayed for 5 nights at this hotel and our experience could not have been better. We were pleasantly greeted and shown to our room which was exactly as we had viewed on the internet. It was spacious, light and bright and very clean.The staff were always happy and greeted you with a bow of the... More

We're on the same level as the pool, and our balcony opens directly to the pool! Fantastic! Downside being that we could hear the noisy party-goers returning in the middle of the night. Great location, easy to hail a cab. Hotel provides complimentary shuttle service to the beach. The exclusive area on the beach is located in front of the... More

We stayed in a 'haven room' and could not really fault it! We were on the second level ( pool side). Having read a lot of reviews complaining about noise, we were pleasantly surprised that there really isn't much noise to interrupt your day/night. The pool closes at 9 pm and there wasnt much ' party music' to complain about... More