The check in was quick & easy. The staff was very friendly & helpful. There is a big beautiful lobby with seating. The room was super clean. It was also a good size. The bathroom was very clean & well stocked. More

Good location 2 minutes off of I-287, so convenient to everywhere in the area. Lobby very spacious and clean. Front desk staff very nice and welcoming. Recognized I was a Priority Club memberand got a welcome package (bottle of water, snack). Room was nice, bathroom clean, (king) bed, pillows confortable. Only issue was the room had a noticeable cleaning or... More

For a Holiday Inn, it is very good. Lobby is nice, front desk person very nice. Room is clean. Only issues with housekeeping had to do with bed being made in a weird way so that sheet kept coming off exposing mattress and, like at so many hotels these days, a filthy coffee maker (they brought a new one). Overall,... More

So... it was ACROSS the street from the Sugarloaf Craft show that I was exhibiting at.. so I couldn't ask for a better location. Lobby beautiful, front desk friendly, 2nd floor attractively decorated, loved the carpet, looks new.. my room nice size, good t.v... work area..bathroom granite with tub that worked perfectly.. all was just fine except rediculously underlit. I... More

Booked 5 rooms, one on 3rd floor (smoking floor), 4 rooms on 4th floor. Two of the 4th floor rooms had bedbugs, they were right across from each other. We notified the front desk of the bugs, and they moved us to the 6th floor, no bed bugs there. After that it was hard to get a good night's rest... More

It has been updated a bit, no flat screen tv's, bathroom had granite , but tub/ shower was due for and update. It took me time to make the plug hold in the tub to soak in the bath, and I never got the plug out I except I unscrewed it the top of the stopper and left it the... More

This was my second trip to the HO in Somerset and to be honest it was the same as the first back in May. This time I had a ground floor room with the sliding doors that led out to the pool area as I knew I would be staying here over a weekend and did not plan on going... More

Stayed at the HI Somerset for two weeks on business at the beginning of May as our Somerset office is just literally around the corner!! I survived, it's not that bad. However, I would not use this as holiday hotel unless I literally just wanted to use it as a base to sleep and get breakfast. I was in a... More

I usually like staying here, its comfortable and usually clean and fresh, this year when booking I asked for a lower floor level, did they listen? NOT The room was a little on the stinky side, dont know if it was the AC, but kind of smelled like Urine. The place was WAY over crowded, people ahead of me didnt... More