My recent stay at The Short Hills Hilton was very disappointing. The problem started upon arrival. I was shocked when the gentleman checking me in informed me that my card was declined for the amount of my room. Knowing that the card has a five figure balance, I was completely embarrassed. I called the bank to confirm the balance and... more

Returned to this hotel to give it another try, and without any intervention by management, the stay was uneventful and very pleasant. Check-in was easy and without a problem. Josh at the front desk was very professional and pleasant. The front desk manager, Melissa, did see that I had returned after my stay was completed, and sent a very nice... more

My recent stay at the Short Hills Hilton was brief and I was thankful for only the one night. I have had the pleasure of staying at this hotel many times before when it used to be "the" place to stay in Northern New Jersey. I believe that the issues that I experienced are not necessarily emblematic of the property... more

just spent a night here and I'm really trying to understand why this hotel is considered 5 star. It's a typical Hilton but with gaudy decor, unjustifiably high prices and average service. If I hadn't heard about how great this hotel is, I suppose my expectations wouldn't have lead to disappointment. It's a fair 4 star hotel but nothing more.... more

I have stayed at the hotel numerous times over the past three months, and have always found it to be immaculate, beautifully appointed, comfortable and quiet, with gracious, helpful staff. The restaurant / room service are delicious and innovative, without straying from the comfort zone (but expensive!) If you have a Visa Signature card, there is a fantastic room discount... more

This hotel is OK. Don't expect the real 5 star treatment though. The staff have no idea about manners. We stayed in this hotel several times through the company we work for and every morning we got the same off-hand treatment by the usher lady in the breakfast room. Just like everybody else. She couldn't be more ill-mannered if she... more

I was very disappointed in this hotel. The hotel is located in one of the nicest suburbs in New Jersey and I/we received horrible service from the night managers and the bar/restaurant manager. First, the ice machine on our floor must have been leaking b/c right next to it was a huge puddle of water and a disgusting mildew smell.... more

Stayed here for one night. Great room , and really enjoyed the swimming pool whitch was really nice. Located within walking distance from the mall at Short Hills more

This property is what you expect from the flagship Hilton logo. The lobby was beautifully adorned and service was impeccable. The room was clean, well laid out and quiet. I heard nothing outside my room the entire evening. Water and ice were waiting for me with the bed turned down and the TV on. The bathroom was very clean and... more