I am due to stay in this hotel from 7th June and departing 20th June 2012. The reviews I have seen are mixed - some good and some really bad. I would be flying in from London on a holiday with my family and we would be 4 persons (myself, my wife and 2 daughters aged 19 and 15 years)....
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Hello,
Thank you for your posting. As an experienced traveler , I am sure you are aware not everyone is pleased with accommodations at all hotels. However, we are please you chose the Crowne Plaza Hotel & Exhibition Center for your first trip ever to the United States. We are certain you will have a wonderful trip and enjoy your...
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highly recommended. everything was great. service was excellent. earlier i was staying in jersey city and union city hotels but this will be always the place for stay for my next project.
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Hello - Thank you for your posting. We appreciate your comments about the service you received while staying at our hotel. We strive for excellence and will certainly forward your comments to our staff.
We look forward to your return.
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I stayed at this hotel for a week with my family and it was the worst hotel stay ever. I had issues with the A/C. The heater was broken and they supposedly had a man come check the heater (all he said was to open the window and turn the heater off so we can freeze.) Also, for three days...
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Dear Vanishap,
Thank you for taking the time to convey your comments regarding your recent experience with us. I do apologize for the difficulties you encountered while staying with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to...
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I guess it pays to be a Platinum Rewards Customer. When I checked in I was in and out under 3 minutes at the front desk, then upgraded my room and I had all these coupons? I had to run to a meeting as I was late but when I got to my room it was a suite! With all...
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Hello
Thank you for your posting. We are extremely pleased you enjoyed your stay at our hotel, the upgrade and amenities. We are in the process of replacing TVs in all guest rooms and new mattress'
We look forward to your return.
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Yes for real. IPAD Stolen From Room. I called 7 times and left voice mail to the manager as of today no response from her.It has been more than a month now. I left messages with front desk as well.
Also the bus to NYC will take you 1.5 hour in rush hour. The bus top is NOT safe at...
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Thank you for your posting.
With careful investigaton and discussing your comment with our Operations Manager we come to find after you checked out you returned to the hotel regarding your electronic device. The guest room you were in was check by you and our operations manager together. No IPAD was found. Our hotel even performed an electronic lock check...
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Nothing more. I read the reviews and so brought flip flops so I wouldn't walk on carpet Wallpaper peeling type of place and shabby
BUT it is a quick ride from the city. The bed was good. Checked for bed bugs and there were none. The bedding was all clean and no blankets so you know everything was laundered The...
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Again, I stay in 209 hotels a year. This one is in the bottom of my choices for this area. Generally I like Crown Plaza hotels, but this one very below average! What you will find if you stay here: ratty elevators, smelly lobby ( & the smell gets worse as you go farther back toward the back to the...
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Dear MSPilot,
Thank you for your review regarding your recent stay at Crowne Plaza Secaucus - Meadowlands. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and...
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I went with my partner, for 3 nights, from the 1st December. Our first trip to New York (we live in York, England).
The hotel runs a shuttle bus from Secaucus station to the hotel (otherwise its a $10-15 taxi). This is a good service (although they could run slightly more regularly). You can get from the hotel to Madison...
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Thank you for your posting and Congratulations on your engagement. You couldn't have chosen a better place to get engaged, Manhattan, the City that never sleeps. We are please you found our hotel to your liking. The view of Manhattan, as you mentioned is spectatular by day or night. We are happy you were able to experience the view from...
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I stayed here for a night while on business in New Jersey. I think most of the reviews are correct. This property can be summed up as decent, but considering its price and location relative to New York City, it is a good choice.
The hotel is easy to get to, and has adequate parking. There really is nothing within...
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This is our 3rd time staying here & will favor this hotel in the future. It has a good location to the Meadowlands for games, to the City for shopping (bus in) & to family about 5 miles away. The food was OK for a continental breakfast but one elevator was broken for the weekend which made it difficult to...
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Thank you for your posting and thank you for returning to the Crowne Plaza Hotel & Exhibition Center. As you come to find, NYC is only 4 miles from the hotel with easy access by bus or train. The NYC Skyline is breath-taking by day or night. I am glad you experienced it from your guest room. I read your...
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