THIS IS A COPY OF AN EMAIL I WROTE TO THE GENERAL MANAGER IMMEDIATELY AFTER OUR STAY. IT'S STILL AMAZING TO ME, THAT RIGHT ON THEIR FRONT DESK, THEY HAVE A SIGN THAT SAYS 100% SATISFACTION GUARANTEE. YEAH, RIGHT. THE GM DIDN'T EVEN TRY TO MAKE THIS RIGHT. WE WERE ENTITLED TO 2 NIGHTS SLEEP, AND IF YOU PAY FOR... More

Great location for a visit to NYC. The bus stop is across the street. Great shopping close by too! The staff was very accomodating as we needed an extra cot for our stay. It was delivered promptly and at no charge. The room was spacious. We traveled with two young girls and they stayed in the "living room" that was... More

The hotel was great. The hotel staff was very helpful and professional. For the closeness to New York, this almost can't be beat. The size of the room was immense with a sofa bed in a separate room from the main beds. The breakfast was awesome! I was expecting cereal and pastries. They have eggs, sausage, and french toast as... More

Hotel is great for location and easy access to NYC. The hotel is clean, staff is friendly and helpful, we usually request the ADA (for my son) suite b/c of large size and extra sofa and large bathroom. Free breakfast is great when traveling with kids. My friends also stay here as well and like it too. More

The rooms are nice and clean. The pool is great. Breakfast is fine but breakfast room could be bigger, some people had to eat in the lobby and there weren't seats available for everybody. Bus stop is right in front of hotel and the bus which takes you to Port Authority station on Manhattan passes every 10-15 min. The trip... More

Very safe, in nice business park area. Nice restuarants within walking distance. We loved having the extra living area space. Clean rooms, pleasant staff, commuter park-n-ride bus, first to get on, last to get off right in front of hotel. We flew into la guadia airport, purchased tickets at a kiosk for the metro, (which you can use for the... More

Beds were very comfortable. Room very clean. We had reception problems with the tv, but the technician repaired first thing the next day. Lobby clean and staff courteous. Plenty of choices at breakfast. Overall no complaints. The location was a little difficult to find. Route 3 exits were not clearly marked. Certainly not the hotels fault. More

Whenever we come to new york we sray at this hotel. Spacious rooms, friendly staff, bus to ny across the street, great shopping nearby and o.k breakfast More