No hot water a few days during our stay, housekeeping unacceptable, bad food and noisy. More

This is a suite hotel with living room and kitchen. It's clean, has a hot breakfast and our room actually had a gas fireplace in the living room, which was a nice surprise, too!! It's close to NYC and is in a nice area. Staff is friendly and efficient. More

I booked this hotel for 2 weeks and now I regret it. This is the worst Resident inn ever. I was very dissappointed with the quality of service this hotel offers. The housekeeping wudnt clean ur room properly. dishes wont be done, bed wont be clean. Beware you might also end up sneezing and scratching urself whole night if u... More

I arrived to the hotel late after a long drive from New Hampshire to New Jersey so I was pleased to be checked in very promptly. My reservation was pulled up right away and keys issued. It literally took less than 5 minutes. Quiet room. The room was clean with the exception of some darkness in one of the corners... More

Room was spacious, comfortable, very clean. However, the mattress was ultra-firm; I dreamed at one point that I was lying on a bed of rocks! What an awful night's sleep. The breakfast was much better than expected; there were a number of healthy options (fruit, oatmeal, whole-grain bread, yogurt and granola cups) instead of the usual array of just sweet... More

This Residence Inn is the best I have ever stayed in. Great staff, quite setting and very clean rooms. Hotel is close to many things including NYC. The hotel also accepts pets for those that are looking for pet friendly hotels. More

Beautiful property...woman at front desk very helpful and friendly. Room was lovely...but what's up with the room deoderizer? So strong we had headaches from it. In the A.M., 8 AM, housekeeping knocking on door (there were no tags to put out side to not disturb) Went to breakfast at 9 (that ended at 9:30)...no milk left for oatmeal, no potatoes,... More

We travel to Bergen County frequently to visit family and usually stay at the Courtyard Marriott in Montvale, but this time we decided to try the Residence Inn because I discovered they allow dogs. The hotel itself is a little tired. Everything was clean and comfortable, but the furniture in both the lobby and the rooms is quite dated. The... More

My sisters and I booked 2 suites- a 2 bedroom suite , and a 1 bedroom suite in September for 3 nights.The suites were equipped with a dining table and a nice kitchen with microwave, full fridge and sink. The 2 bedroom suite has 2 bathrooms, and the 1 bedroom suite has 1 bathroom . The suites were well maintained... More