Stayed at the Ramada because of the park and fly out of Newark Airport, 24 hour pick-up for airport. (good value) I'm and old country boy, so thank goodness for our GPS to help me get there. When you get off the New Jersey trunpike, you can see the Ramada Inn, but there are so many roads that it's difficult...
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Thank you for choosing The Ramada Plaza for your Park and Fly needs. We hope you found the experience positive and one of convenience. We look forward to you visiting us again.
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Stayed there for one night, on the expense of Continental airlines, due to a canceled flight.
The hotel felt old. My room had this musty smell, probably from the old carpets.
Otherwise it was OK clean.
I had two queen beds in the room - one had a lumpy worn out mattress, the kind you would get motion sickness from...
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Thank you for your review and feedback. We have begun working on updating our guest rooms to make them more appealing and comfortable for our guests. We hope you come back and visit us to see as we change this Hotel into a great hotel our guests and team can be proud of.
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My husband and I had the unfortunate opportunity to stay at this hotel overnight. Upon our late arrival we were sent to a room that had dirty towels on the floor of the bathroom, an unmade bed, etc. The second room had a broken toilet that would not flush and a heating unit that did not work. The maintenance man...
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I must apologize for the inconvenience you suffered while staying at the Ramada Plaza. As I am sure you have read from our other guests who have stayed since we took over 5 months ago we have made tremendous strides to improve the overall quality of the hotel. From cleanliness to repairs to our genuine caring about our guests comfort...
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My boyfriend and I stayed at this hotel Dec 30-Jan 5. Upon arriving at the airport the shuttle came fairly quickly. I was not impressed with the driver as he did not offer anyone help with their bags, something which I have not come across before. It was a quick ride to the airport and we were checked in fairly...
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Thank you for your review of The Ramada Plaza.
I apologize for the lack fo customer service you received from our shuttle driver while being picked up and the FD regarding your NY trip and will discuss the service you received at the restaurant with the F&B team, I will look into this and rectify immediately, your feedback is appreciated....
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My friends and I chose this hotel because of the price (50$ USD per night) and stayed 3 nights! Our room was a perfect size for 4 and clean. We would go to NYC by car every day and if I remember correctly, the parking cost 8 or 9$ a day. We also heard of a shuttle bus that went...
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Thank you very much for your feedback. I am very happy you enjoyed your stay with us and we were conveniently priced and located for your visits to NYC. It seems you stayed prior to my company taking over. I would love for you and your friends to come and experience the fantastic changes we have made and how our...
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Stayed here as an airport stopover for a number of years, so I was surprised at the improvement in the quality of the room. It would appear that they have started to redecorate the rooms. We had a comfortable stay and the staff were polite and welcoming (another improvement). No complaints and an overall improvement.
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Thank you for your feedback regarding our Hotel. I am so pleased you noticed a change in the hotel from your years of coming here. My team and I have been working and will continue to work tirelessly to make this hotel a great one for loyal guests such as yourself.
It is extremely rewarding to have a guest such...
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I stayed at the Ramada Inn in Newark on December 16th for business. I had been debating between a few hotels in the area and this hotel was the most reasonably priced with the best location. My check in was flawless and I requested an updated room. The man at the front desk asked me if I preferred a room...
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Thank you so much for your review of the Ramada Plaza. I could not pay for better advertising than what you have written, I truly appreciate it.
I have mentioned this in other repsonses to my valued guests,
Everyday I as well as my team come to our Hotel with the philosophy: how can we improve our guests experience, how...
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Well pleased with the hotel stay. I would say this is an above average Ramada but that is only on the Ramada scale. I found no issues with the hotel. The front desk and staff here are super nice and amazingly helpful. Past reviews and issues concerning negative ratings are true but a new management company is in charge and...
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Thank you for your review of the Ramada Plaza. I am happy that you see the improvements we have made and will continue to make. It was my team and my pleasure meeting you in the restaurant and being able to discuss with you some of the issues we have fixed and the path that is ahead of us, and...
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I stayed at this hotel on December 10, 2011. I had a very good stay. I was hesitant to stay at this hotel because I saw some unfavorable reviews. I am happy to report that none of those reviews were true. The hotel staff was courteous and friendly. The room was very clean. The bar was open untiil 3 a.m.,...
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Thank you very much for your review of The Ramada Plaza. As I am sure you have read in some of the reviews, this hotel was very distressed upon us taking over August 26th, 2011. We have pushed to make this hotel great again for our guests, nothing less than superior, personal customer service will suffice for my valued guests....
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Stayed here for 5 nights, November 22-27. It was a great experience, staff were very helpful. Great airport shuttle service, and always on time we used it everyday.
Hotel was clean, service provided was excellent.
Will recommend this place to others travelling to New York/Newark.
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Thank you for your review of our Hotel. We are pushing to make The Ramada Plaza great again. We will continuously improve. Everyday we want to make a change, make this hotel the best it can be for our team and our guests!
We have recently purchased new state of the art shuttles, we are installing a new guest phone...
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