First issue was that the room wasn't the cleanest. The beds weren't clean and very uncomfortable. There was a $15.00 charge for parking that is mentioned no where in the ad. There is some sort of "facilities" charge that we haven't found out about yet. We are waiting to see our bill. The "free wireless in-room internet" doesn't work. We... More

I stayed at this hotel for 7 days during my trip to the NYC. It is easy to get from the hotel to the airport by free shuttle bus that departs every ~30 minutes. Bed was quite comfortable and room was clean. There was a strange smell thought, however I just got used to it. The cheapest way to get... More

To be honest we stayed at this hotel because of the price. But like they say you get what you pay for. Which in this case was too much. First off, the fact that there is a $15 charge per night for parking is a little ridiculous. In regards to the staff...we asked for directions for something in the area,... More

We stayed at this hotel 2 nights in December. The taxi from NYC to this hotel cost us 75 bucks. If you bring your own car, there is a $15/night charge. The room was dirty. As soon as you enter the room, the urine odor welcomes you. As soon as you sit on the bed, you'll start noticing cockroaches all... More

My son, 9 years old, and I stayed here because it was cheap and we felt had easy access to Manhatten. There was a free shuttle from the hotel to the airport which is where we took a train into Manhatten. We felt it was an adventure and took in some scenery. We would spend the day and most of... More

Had I known the distance from dwntwn Newark to this place I would have passed it up..no meal plan..definitely not a repeat visit there. More

Customer service is the pits. The rooms smell bad and the bed should not be called a bed but a wood plank! Bad area and too expensive plus you have to pay $15 for parking! More

i had to check out of this hotel after the firt night. The room was dirty, the lock didn't work, the tv didn't switch on and the whole place stank of stale cigarette smoke including the bed sheets. When checking in the staff (who are rude and unfriendly) take a copy of your credit card and make you sign an... More

In all my times of travel which I do at least once per month; I have never ever received such nasty and rude customer service. Staff's tone of voice is not friendly; not to mention the parking lot is very dark and unsafe. Instead of enjoying my stay; I am writing this review about how rude the staff were even... More