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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place Hotel, Mount Laurel

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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

2.5 of 5
500 Diemer Drive, Mount Laurel, NJ 08054
Hotel amenities
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
12 traveller photos
Ranked #22 of 27 hotels in Mount Laurel
3.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    3
    11
    3
    1
    7
Date Rating
Boston
Top Contributor
112 reviews 112 reviews
96 hotel reviews
Reviews in 79 cities Reviews in 79 cities
131 helpful votes 131 helpful votes
“Nice property, but take precautions against bed bugs”
1 of 5 stars Reviewed 10 April 2013

Good: Location was convenient to I295, NJ Pike, Route 73 and Route 70. Room was large, comfortable, well furnished. Full kitchen was nice. Staff was pleasant and efficient. Problem: The room was infested with bedbugs, confirmed by exterminator. By dry cleaning our clothing and putting our luggage into cold storage for two weeks, we were able to prevent infestation of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
25 April 2013

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will take the necessary precautions by addressing your feedback with our housekeeping department to make sure... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Comfortable, Clean and Welcoming”
4 of 5 stars Reviewed 18 March 2013

Rooms are very large with an awesome kitchen. Great value! But more than anything the staff here are warm and welcoming and make you feel right at home. Its in a great location with lots of restaurants within a 5 mile radius.

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
21 March 2013

I truly love reading trip advisor reviews and what our guest have to say. A true gift, is when I get to thank my guest for sharing their great experiences. Thank you for staying with us in Mount Laurel and please come back visit us again soon. We know your next visit with us will be as enjoyable as the... More

1 review
1 helpful vote 1 helpful vote
“Very clean”
5 of 5 stars Reviewed 18 January 2013 via mobile

I give the hotel a 10 out of 10 for value great rates. The front desk staff were very friendly and helpful. And the place was very well kept and clean my company works on the road 50 weeks of the year and this is one of the best hotels I've stayed in and there's a lot of good restaurants... More

Was this review helpful? Yes 1
Manager-PCH, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
21 January 2013

Thank you for your great review of our property. I'm glad that you found the hotel to be clean and comfortable with a friendly staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Brick, New Jersey
2 reviews
“Clean, Warm, Comfortable & Cozy”
4 of 5 stars Reviewed 17 January 2013

I spent many weeks here and it came to feel like home. Especially because they are "Pet Friendly" and I had my buddy with me the whole time. Never had a problem with staff or other guests. Room was "roomy", nice desk to work from, comfortable recliner and couch, comfy bed and a kitchen with full fridge and stove. Staff... More

Was this review helpful? Yes
Manager-PCH, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
21 January 2013

Thank you for your great review of our property. I'm glad that you were pleased that we are pet friendly. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Brick, New Jersey
1 review
“OUTSTANDING!!!”
5 of 5 stars Reviewed 28 November 2012

Our home was left flooded and unlivable after Hurricane Sandy hit NJ. FEMA put us (myself, my husband, our 3 daughters and our dog) up in this hotel for more than a month. The room was great, very clean and very comfortable.....and the fact that we had a full kitchen was WONDERFUL! The staff extremely friendly and helpful.....I can't thank... More

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
29 November 2012

Thank you for taking the time to write a review of your stay. I'm glad that your stay was so very pleasant and the staff apreciates your wonderful comments. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Philadelphia, PA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“They stole my robe :-(”
1 of 5 stars Reviewed 7 November 2012

I accidentally left my robe hanging on the back of the bathroom door and they stole it. Why would you want someone else’s robe, eww! After several phone calls and emails, no one ever got back to me. Yes, it’s only a robe, but I loved that robe. Good thing it wasn’t something valuable. Make sure you have all your... More

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Manager-PCH, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
10 November 2012

Thank you for your recent review of your stay. I am sorry to hear that you lost your robe. I appreciate you bringing this to our attention. I hope that you will contact me directly, at rcasas@extendedstay.com, should you wish to discuss this further. I do hope that you will return to our hotel, or any other Extended Stay Hotels... More

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Oil City, Pennsylvania, United States
1 review
“I will be back.”
4 of 5 stars Reviewed 18 October 2012

From check in we were very impressed. Our room was very nice and comfortable. Loved the kitchen area. I am looking forward to our next visit to New Jersey because we are going to stay here again. There were only a couple of minor things that could have been better. The tub was very slow to drain after a shower.... More

Was this review helpful? Yes
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
19 October 2012

Thank you for your recent review of your stay. I am sorry to hear that you had a few issues during your stay. I am retraining the hotel staff to ensure that these items do not occur again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you... More

Florida, Massachusetts
1 review
“best stay ever”
5 of 5 stars Reviewed 19 September 2012

i loved it.iwill def go there again.went for a vacation to get away.everyone was friendly.the one girl marissol was sweet and helped me out alot.room was clean and overall outside was clean to.i will be there again next year

Was this review helpful? Yes
Manager-PCH, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
24 September 2012

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Philadelphia - Mt. Laurel. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“"Very Pleased Good Stay"”
4 of 5 stars Reviewed 5 September 2012

I planned a small timeout work break and needed sum quiet downtime I picked Extended Stay Deluxe to try I had stayed at Extended Stay before(reg not deluxe) so tried sumthing new and was pleased with the check in ladies on 8/31/12 they got me checked in fast my room was great,coffee,bagels muffins and fresh fruit started my morning and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
11 September 2012

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like... More

La Porte, IN
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Comfortable Stay”
4 of 5 stars Reviewed 4 September 2012

Your opinion of this hotel will probably depend on the reason for your stay and how much time you spend in the room. It is not luxurious, but it is by no means a fleabag hotel. You've probably seen the other reviews that mention the condition of the carpet - and they are accurate. When I visited in July, 2012,... More

Was this review helpful? Yes 1
See 2 more reviews by Jay D for Mount Laurel
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review
11 September 2012

Thank you for posting a review about your stay at our hotel. The staff and I strive to provide friendly service, clean rooms and comfortable surroundings. I am happy to hear that overall we were able to do this; however, I appreciate the feedback about areas we can still improve on. Please know, your comfort is very important to us.... More

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Additional Information about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Also Known As:
Mount Laurel Extended Stay
Address: 500 Diemer Drive, Mount Laurel, NJ 08054
Region: United States > New Jersey > Mount Laurel
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #22 of 27 hotels in Mount Laurel
Price range (per night): INR4,622 - 5,943
Hotel Class:2.5 star (2.5*)
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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
500 Diemer Drive
Mount Laurel, NJ 08054
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