Nice room, clean and comfortable - not quiet, poor parking/property set-up, no upgrade for SPG gold members, a little too "arrogant" for our taste - restaurant host in evening was not friendly (we did not eat there, had questions) - amenities not comped (overpriced) - other than the prime location for our Camden/Philly area travels, we will look elsewhere -... More

We stayed at the Westin on our way home from our annual vacation to NC from NH. We travelled with our 13 week Shih Tzu so had to find pet friendly hotels to & from to stay in. We picked the Westin because of this but we were pleasantly surprised of the accommodations! Our room was comfortable, clean & well... More

I should know as I recently spent nearly four solid days barely leaving the property...overall, I found it very comfortable. My room was large, immaculate and quiet. Food service and meeting facilities were excellent, we especially enjoyed the bar servers, very attentive. There were a few service gaps, the business center was spotty, confusion about breakfast vouchers, the front desk... More

I had a business trip to New Jersey scheduled, and I discovered there are a number of hotels crammed together in this little area outside of Philadelphia. The hotel was quite comfortable - nothing particularly remarkable about it, but the room was large and clean, the bed was very cozy and it was totally quiet. The bathroom was also huge... More

As a lifetime starwood gold member I'm very familair with the Westin hotels and the expected service and quality. Unfortunately this hotel didn't live up to either. I had to change rooms at 3am because of a noise in my room no one could stop. They said they would look into it the next day, but, I never heard from... More

This is a hotel with 5 stars prices and 2 stars service. Many reasons to say this, let's start from the beginning : 1)At the reception they "forgot" to give me the complimentary breakfast ticket, that was part of the booking 2)The first night the waterbasin was out of order 3)The man at the breakfast was very rude and the... More

We recently hosted by daughters wedding at the Westin Mount Laurel and would like to take the opportunity to say it was a very pleasant experience. From the Director of Catering and her staff, all through the planning, to the hotel staff and rooms. The day of the wedding they were excellent in getting us through the day without a... More

We recently spent two nights at the Westin in Mount Laurel to attend our niece's wedding at the hotel. It was an awesome stay. The facilities at the hotel were very good and the staff were super friendly and helpful. The food and the service at the wedding were just wonderful. I wouldn't hesitate to recommend this hotel to anyone... More

I needed a hotel in the area that would take my 11 lb. Lhasa Apso without a huge fee....some hotels in the area had steep charges for her to stay ($50, $75 and $125!!! in addition to the room fee). This hotel takes pets under 40 lbs. without an added charge. The room was not that clean but otherwise okay.... More