At 3pm I went to wingate to ck in to our room. We reserved a suite which i didn't know was the only suite room . Ben the c/s guy said it wasn't ready, so I asked why not. He said the people that stayed last night just cked out. I asked why did they ck out so late when...
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Thanks for your review. Upon research, I see that you did book our Double King Suite. We apologize for the room not being ready for you upon arrival. In an attempt to make things right, we offered Two of our King Suites (valued to be much more than one Double King Suite). This was the best we could do given...
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New hotel with 42" flat screen TV and comfortable bed. Easy acces to NJ Turnpike and I-295. Variety of restaurants and retailers within a 10 minute drive.
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I arrived at the Wingate in the early evening and my check-in went pretty smoothly. But once I got to my room I was not pleased. The first thing I noticed was that the carpet had not been vacuumed and the trash had not been emptied in the guest room. Both things I was not happy about but could overlook....
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Thanks for your review.
Please email me your Last Name, First Name, and Dates of Stay and I'll be more than happy to look into the situation for you. We have very high housekeeping standards and take your comments very seriously.
We do have lots of groups that stay at the hotel and on occasion they will decide to congregate...
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room was very clean, bed was extremely comfortable. front desk person not very helpful and breakfast is only served until 9 am butwould definitely try this brand again!
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Thanks for your review!
Our breakfast hours are 6AM - 9AM during the week. We noticed that most of our weekday business is mainly corporate and for the most part everyone's out the door by 9AM. On the weekends we know people want to sleep in and the beds are oh so comfy we don't blame them - and so...
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Hotel like this are the REAL reason why I wanted to start reviewing hotels. The main reason I use Tripadvisor myself is to avoid total pit hotels not fit for human occupation - but the main reason why I REVIEW hotels is to identify stand up - stand out properties that deserve to be noticed, recognized, and thanks for going...
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Thanks for your review!
We were all so blown away by your review (I had to share with my staff, brand, and even our fb page!). We DO take great pride in our appearance and scent. People are always amazed to hear that we're almost four years old! I'd say, we don't look a day over two :)
...and in...
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My husband and I wanted to spend a weekend away in Philly, but when we started pricing the hotels they wanted outrageous amounts of money. So we started looking at hotels a little further away but still close enough to Philadelphia were the drive back and forth wouldn't be overly time consuming. The Wingate is about 20 mins about side...
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Thanks for your review!
One of our greatest selling points is our convenient location and close proximity to Philadelphia. We apologize you were not completely satisfied with our breakfast. We have completely revamped the look and even included additional items. Please come check it out sometime!
Be Well,
Management
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the hotel was clean, quiet, and the price was nice, if i am ever in the area will stay again for sure!!!
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Thanks for your review!
LOL at 'not having any complaints for once'! WHEW! Glad to see you enjoyed your stay with us. See you soon :)
Be Well,
Rushi
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We stayed at this Wingate while traveling to NYC. We spent the day in Philadelphia and this hotel was an easy 20 minute drive from the city. It also allowed us to stay on the highway and was in a good neighborhood.
The room's were great. We stayed in a second floor, King suite. The walls were a little thin...
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Thanks for your review!
We're glad to see you enjoyed our great suburban location and modern room accommodations. Our breakfast has been revamped in the new year. I invite you to come check us out!
Be Well,
Management
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We decided to take a family trip to Sahara SAMs and stay at a hotel the night before.
We loved the Wingate. So easy to get to and the hotel is very nice. The staff is super friendly and the rooms are spacious and clean. They have a great whirlpool spa and we all get hot breakfast in the morning,...
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Thanks for your response!
Sahara Sam's is an awesome time! Glad that our all-inclusive pricing worked out great for your family. Our whirlpool spa is set to 100 degrees at all times. Perfect for this time of year :)
Be Well,
Management
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I had a room guaranteed with a credit card and they cancelled my room .the bed had stains on the sheets once we got there..and the beds were uncomfortable I would never stay there again
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Thanks for your review. Our hotel policy is to authorize credit cards for arrivals on the morning of check-in. We do this to ensure that credit cards have enough funds to cover the room. If upon arrival a guest chooses to use a different form of payment, they are more than welcome to. We do not actually finalize payment until...
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Wingate By Wyndham Mount Laurel: Official Site
