Last year I was the sponsor for a trip to New York for a group of students and their family members. Due to pricing and availability we were booked into this hotel instead of in the heart of the Big Apple. But it was fine with us. The hotel staff were absolutely fantastic and were of service to us in...
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My family and I stayed for one night while visiting the Medieval Times castle. The castle is very close...........within walking distance. Our room was on the sixth floor, and we had no problems with noise from other rooms/guests. There was no view (other than a parking garage), but the staff told me there were only full size beds on the...
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Dear EllenMary2,
Thanks for your review, we appreciate your compliments and hope you and your family had fun at Medieval Times!
Best wishes,
Michelle Giovanni, General Manager
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After using Priceline to acquire a Hotel, I read the reviews others have left. I was hesitant about staying at this hotel based on all the bad reviews. I probably even went in "looking" for issues after this. But, I can say, I was plesantly surprised! There was no construction, the lobby and guest rooms were updated and very nice....
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Dear Scott K,
Thanks very much for your candid review, I appreciate each of your comments. Regrettably, the thickness of the walls is beyond our control, but I plan to review your comment about the buffet with my restaurant team. It’s great to know you enjoyed your stay despite these factors and I thank you for your compliments.
Yours truly,...
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The hotel is right next to the NJ Transit, which takes you into the city in about 15-20 mins. When we arrived we were warmly welcomed and the hotel was clean and tastefully decorated. The room was a good size and clean as well. Overall my stay was great! The only issue if anything, would be at times we could...
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Dear Britney B,
We’re thrilled that your stay with us inspired you to write your first TripAdvisor review, thanks very much for taking the time to share your comments! It’s always great to hear from our guests and to know you had a great experience.
Warm regards,
Michelle Giovanni, General Manager
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We found this hotel on-line and it lived up to what was promised: comfortable beds, large, clean rooms, excellent location, close to Manhattan but also to places in NJ, friendly staff, ample parking and the price was quite reasonable
Thanks for your review Peterlris – so glad you enjoyed your stay and the excellent view! Hope you visit again soon.
Yours truly,
Michelle Giovanni, General Manager
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Although I was at first turned off by this location, appearance and address, I was in for a surprise. VERY friendly staff, Good service and a FULL Breakfast a reasonable price. Plenty of parking for my Coach behind the Hotel and my room overlooked it. My Group was staying in Manhattan. Easy access to NJ Transit to NYC and back...
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Thanks so much WolfTravler for your wonderful comments! I greatly appreciate you taking the time to write a review and am thrilled to hear you and your group enjoyed our hospitality. We hope to see you return the next time you’re in the greater NYC area.
Take care,
Michelle Giovanni, General Manager
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Hotel was very clean. Front desk was always positive and professional. NO smoke anywhere. With NY bus at the corner we were able to park the car, (free parking ) and ride the NJ bus to the city. I suggest the package that includes breakfast buffett and daily bus passes to and from Port Authority station, (only blocks from Time...
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We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Thanks again,
Michelle Giovanni, General Manager
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Stayed here for a Business trip for over a week. Picked it over the Sheraton due to having free wireless versus Sheraton charging you $8 per day. The location was convenient for where we were working. Lobby was clean, they offered free coffee in the morning right outside of the elevators which was nice in the morning. Rooms were clean,...
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Thanks very much for your review NKIM20! It’s great to hear you enjoyed your stay with us and that you enjoyed the free Wi-Fi and convenience to the office you were visiting. I do hope to see you again and that your colleagues will give us an opportunity to provide them with the level of service and facilities Marriott prides...
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I came here with my fiance after going to medieval times. It is a nice hotel for the price. The beds were very comfortable and having free wifi is nice too. After the show we came back to fresh baked cookies. I had a good sleep in the comfortable bed with extra feather down pillows. The breakfast assortment was really...
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Hello armygirljenn,
I see that this is your first review on TripAdvisor, it’s great to know your stay with us inspired you to sign up! Thanks for all of your comments, especially about the breakfast server, I’ve addressed this with the team and hope you’ll accept my apologies.
Hope to see you again,
Michelle Giovanni, General Manager
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Nothing terrible, but would like more frequent deep cleaning of the overall property. It is always busy due to a few large companies in the area. Function is the best description. Things function but don't expect anything more than what is necessary. Price point is high for Courtyard of this caliber, but it is simply supply and demand. Renaissance is...
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Thank you ChicagoHarlan for taking the time to write a review. All feedback is valuable to us so that we can perfect our guests’ experiences. Our Suite Care Manager performs regular reviews of each room to ensure all rooms meet our high Marriott standards. Again, thank you for your feedback.
Sincerely,
Michelle Giovanni, General Manager
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