I expected much better service from this hotel. My family plunked down 500+ for two nights, and in that time, our room was never cleaned. No touchups, no beds made, bathroom was never touched. And the lady at the front desk didn't even know what a bodega was! On top of that, she either didn't know where a bodega/convenience store... More

Excellent Hotel out of the City with a wonder view of lower Manhatten and an easy commute via the Path. Highly recommend.

I've stayed in this hotel before, but this last time it was together with my wife who visited NYC and the USA the very first time in her life. The hotel staff were superb, their friendliness, efficiency and diligence were above our highest expectations. There were cheese selection, champagne and a handmade postcard welcoming my wife to the United States... More

If you're going to NYC and want a luxury hotel at non Manhattan prices, this place is for you. The location is very convenient (one train stop from the World Trade Center stop). The hotel itself offers full amenities, great breakfast, lovely rooms, and a SPECTACULAR view of the entire Manhattan skyline.

I have been comming to Hyatt for more then five years, and I live in New Jersey. I love it, train ride in NYC is so quick from this stop which is right outside the hotel, great when I have friends fly in. The rooms are more moderns then what they use to be, but seem much smaller. We love... More

I had the chance to stay at this hotel with my family. I have to say that although it is not a low cost hotel, the service and view make you forget the price you pay. The location is beautiful, with a stunning view of Manhattan. Service is very good. You are few meters from the Path station that takes... More

Okay, so nothing to do with the hotel or our planning but the Enterprise was being relocated the day we arrived so this hotel was a great venue. I will never forget it, what a day! The room had a great view and was a good size with a large comfortable but wobbly bed. A modular sofa, long enough to... More

The hotel is located opposite to Manhattan, on the other side of Hudson river - in Jersey City. It is unbelievable that you are spending only 5 minutes in Path train to come from WTC to the hotel (station is located within 15 seconds walk from the hotel doors) and you can experience this huge contrast to Manhattan: very clean,... More

I was at this hotel for only one night but the experience will stay with me forever! I took up 4 rooms for myself and some family members to celebrate my sister's birthday. Being a diamond member, the hotel offered my sister a $4,000 suite at no extra charge and also provided us with wine and some goodies. Needless to... More