It looks like a hotel that should be in Manhattan. Luxury and service is what has changed. From the moment that we arrived and throughout our stay all the staff was gracious and pleasant. We were attending a bar mitzvah; you have to see the new big ballroom to believe it. It is simply magnificent. We will be back! more

After a long day of meetings I was greeted at the first desk by a smiling face. The check in process was quick and stress free. The room was furnished well and had many amenities for continuing my work. There was a small sachet on the bed with earplugs and sheet spray to help make sure my sleep was blissful.... more

I am a Road Warrior and spend a minimum of 200 nights per year in Hotels all over the U.S & Canada. I usually get to Fairfield NJ about 3 times per year and love this Hotel. The Staff is very Friendly. The rooms are especially clean and the rennovation that they just completed is very nice. The Lobby is... more

Woke in the middle of the night to what I thought were several beetles crawling on me, requested another room at 2 in the morning. I get home from my trip and describe my ordeal to my fiancee and she says "those were bed bugs" and immediately quarantined my suitcase and clothing. I was sceptical, but we looked it up... more

This was my 3rd stay at the Crown Plaza in Fairfield, so thought it was time I wrote a review. First impressions when you arrive outside is that it looks nothing special. The car park is large and is located at the side (where the main entrance is) and at the rear. I was in NJ on business, so wanted... more

I love what they have done to the rooms. My room was perfect from the bed to the hi-def TV to the bathroom. Great job, not only it is all new it is perfectly clean. the front desk staff were great and being close to the mall was a plus. more

The hotel is under renovations, however, do not be deceived by the outside. Our room on the 5th floor was beautifully appointed and sound proofed. Had special amenities that we had not yet seen in other hotels. The staff could not be more accomodating even sending up a meat and cheese platter to our room. We are platinum Holiday Inn... more

I and my wife stayed at this hotel to spend new years eve in the city. Overall, the hotel is very clean. We had a very nice room with a king bed. The room was spacious, the bed was very comfortable. The plasma tv and the incredible set of plugs on the desk (usb charging station, vga computer plug, rgb... more

Stayed here one night. Checkin was smooth, rooms are clean and quiet. . Desk staff was helpful, gym was very good. Houlihans and Target nearby. more