Decent enough hotel for a night's sleep prior to a morning flight. Room service fast and reasonable. Shuttles every 20 minutes. Park at the EZ park franchise right there and leave the car! Got the room on HOTWIRE for about $90.
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Dear Guest,
Thank you for your feedback, and great recommendation! I have to agree that our hotel offers great convenience if you're looking to park & fly. Our brand new airport shuttles run 24/7 every 20 minutes to each terminal.
Thank you and we look forward to having you on your next trip!
Carlos Valerio
General Manager
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We stayed one night in this hotel with 2 kids and it was quiet, clean, and more than we expected. A good value for a 3-star hotel. It has recently been renewed so the lobby looks great, with a screen showing Newark Airport departures. We did not use any of the services (coffee shop, room service, concierge etc), so cannot...
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We booked a room at the Crowne Plaza at the Newark Airport for our trip. We went through a service called “Trinity Reservations” and booked a park and fly deal. We have flown a lot in the past and have booked parking separately and then searched for the best hotel rate near the airport. This time we were blown away...
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Dear Guest,
Thank you for your comments, and we're happy to hear that we exceeded your expectations!
Being a Giants fan myself, I was quite happy too!
Go Giants!
Carlos Valerio
General Manager
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We missed our connection and had to spent the night in Newark. Got this hotel from Hotwire. Could have selected a cheaper one, but I didn't want to go below 4 stars. The hotel is old and tired, but the staff was very friendly. We had a great guy helping us at the front desk with check in. I think...
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Dear Guest,
Thank you for your comments, our staff takes great pride in delivering great genuine service and we are in the planning stages of upgrading our property (i.e. elevators; hallway carpeting, lighting, exterior, patio, etc).
Thank you and we look forward to seeing you on your next trip!
Carlos Valerio
General Manager
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I have to admit that after reading some of the reviews of this hotel here, I certainly was worried about my upcoming stay. It's nowhere near as bad as I heard. Yes, there were problems making my reservation. They still didn't send me an email confirmation after calling and asking for it three times. Then, a week before my stay,...
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Dear Guest,
Thanlk you for your feedback, and please accept our apologies for not finding your reservation. I will make sure that Guest Services Managers follow up on this as it clearly sounds like a training issue.
I will pass along your good comments on the yummy pizza to the Chef!
Thank you and we look forward to seeing you...
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I stayed here for 2 night in January 2012 as I was in Newark for business. The hotel offers a courtesy bus every 20 minutes from the airport. Check-in was quick, easy and the staff were happy and extremely polite. My room was on the 7th floor and I had a view ofvthe highway and part of the airport. A...
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Dear Guest,
Thank you for your comments and feedback. We are certainly a convenient location for anyone visiting Newark or New York City, and we take pride in maintaining a clean hotel with friendly service!
Thank you!
Carlos Valerio
General Manager
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This was our second time staying at this hotel. We had returned because of our good experience the previous year. We checked in late and were told our car was safe in their "secured, gated parking lot with 24 hour manned security". We checked in around 11 pm and scheduled a 4am wake up call. We were checking out around...
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Dear Guest,
First and foremost, we are obviously deeply sorry about the incident, and wish that there was more we could have done. Accodrding to Police, the car was found 10 miles away, and returned back to you. This was our first car theft since we took over the hotel, and our security staff, which is comprised of only police...
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It's a little tricky getting into this location due to it being on an on ramp to a highway. But it's worth the trouble. Clean and friendly. Pool and gym are immaculate. There is virtually no noise from the highway and I didn't even notice it.
Will stay here again anytime.
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Dear Guests,
We appreciate you taking your time to share your thoughts about our hotel, and I share them with our staff!
Thank You,
Carlos Valerio
General Manager
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First, the good stuff ... checkin was easy, front desk staff was friendly and nice. The shuttle was convenient. It takes you to the P4 stop of the Air Train. From there, you go to the NJ Int'l Airport Station of NJ Transit. The cost is $12.50 one way, per adult. NJ Transit takes you to NY Penn Station, a...
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Dear guest, first and foremost, please accept our apologies for the housekeeping issues. I will review your comments with the Executive Housekeeper, and rest assured that we will address it.
Our engineering department has been instructed to empty all ice machines to ensure that all filters are inspected. We do suspect that the filter may have been reason, however, we...
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We arrived to be eased in ,great after a tiring flight. Our luggage was put in storage for the next morning and reception was friendly and helful. We would stay again
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Thank you for your feedback, and it was our pleasure serving your needs!
Happy Holidays and we look forward to your next visit!
Carlos Valerio
General Manager
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