As another reviewer mentioned, this hotel lacks attention to detail. The lobby is beautiful and sparkling clean. The front desk staff was polite and helpful. My main problem with this hotel is that it is not a 100% non-smoking property. When you put all the smoking rooms on the second floor, why on earth would you put non-smoking rooms directly... More

I liked the hotel room, the linens and the bed were great, and a very nice bathroom. The one item that dropped by review so much was that the cleaning was not great. There was dried coffee stain on the dresser (I was able to wipe it of with a wet tissue, so it was simply not cleaned). This simple... More

We stayed here for our wedding and the rooms were fabulous and the staff willing to help with anything we needed. We were allowed use of the lobby for pictures, the front desk staff provided scissors and glue for a night-before craft project. The food in the restaurant is great. We had moved to a hotel closer to the reception... More

Nice lobby area; nice restaurant;spacious room with too little furniture;comfortable bed; clean;not easily accessible from Lincoln Highway;unpredictable and unregulatable (if that's a word) heat/AC/fan;nice room darkening drapes;modern t.v. and reasonable number of channels;check out at noon, which is unusual and appreciated;nice front desk staff;close to NYC, which was the greatest selling point; no pool--very surprised that this Crown did not... More

The bed was comfortable, the room spacious, and the bathroom clean. It was the star level I expected. Just a few things they could have improved upon: a king size bed should have more than two standard-size pillows. It should have king size pillows, or three standards to stretch across. I like to prop up a bit and that was... More

The hotel does need some spunk. But if you can get past that it's not bad. The rooms are spacious and the beds are very comfy. Prices are reasonable if you shop around.

My husband and I recently spent a few nights here in June 2011 while attending my niece's high school graduation in Scotch Plains NJ. Because of the hotel's proximity to my sister's house and the great Tripadvisor Reviews, my husband and I decided to stay at this Crowne Plaza hotel. I initially decided I was NOT going to write a... More

I booked this room based on the reviews here, but was really shocked to see that the service was so terrible. Starting from reservation to check out, we had a miserable time. Never stay in this hotel. Horrible place to stay. No service. When you call the hotel for some clarification, they put you on hold for hours together....

Stayed twice in the month of Aug, service was great, front desk was very helpful, room was clean, food at the resturant was very good. I will be going back in Sept, love the hotel