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BEST WESTERN East Brunswick Inn

2.0 of 5
764 Route 18, East Brunswick, NJ 008816 (Formerly Mcintosh Inn)
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BEST WESTERN East Brunswick Inn
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    12
    9
    4
    9
    5
Date Rating
Seattle, Washington
1 review
1 of 5 stars Reviewed 24 May 2012

Unless you are partial to semen stained everything ( no black light or CSI skills necessary, especially regarding the giant dried glob and splatter all over the desk chair, head board, phone, and other surfaces I finally either wasn't too exhausted to notice, or hadn't even looked at ), the odd urine yellow colored bath towel, a TV that only... More

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St. Petersburg, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 22 May 2012

I've been to many Best Westerns (domestic & abroad). Have stayed at this location 4 times in the past 15 yrs (2 events when it was McIntosh Inn). Disappointed that mold was on the shower curtain, well worn linens (towels), poor housekeeping, sand & clumps of hair on bathroom floor(Rm:243). Found leftover coffee in carafe from previous guest. Continental breakfast... More

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Rupal Shah, Manager at BEST WESTERN East Brunswick Inn, responded to this review
29 May 2012

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I understand you have stayed here on previous occasions. We have upgraded our rooms significantly since the days of Mcintosh Inn with new furniture, flat screen tv's etc. However, your satisfaction is important to us and we will be using the feedback you gave... More

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sarsota,fl
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012 via mobile

Nice clean room friendly staff, good rate with room saver coupon. Traveled with a small dog and felt the $20 pet fee was excessive . Very nice continental breakfast, eggs, sausage, waffles, and Danish, toast, juice etc. would stay there again

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Rupal Shah, Manager at BEST WESTERN East Brunswick Inn, responded to this review
29 May 2012

Thank you very much for reviewing our hotel. We appreciate your business and hope to you again soon! I am happy to read that you enjoyed our breakfast. We will be adding a few new items this summer as well. I apologize about the pet fee. The fee is in place so we may cover the expenses to thoroughly clean... More

1 review
5 of 5 stars Reviewed 24 April 2012

I stayed there a few days ago for a wedding I was attending. I stayed over the weekend with some friends. The front desk person overheard us wondering where to go shopping and eat and she suggested a great place down the road. She even printed out directions for us and an address phone number and all. The rooms were... More

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Rupal Shah, Manager at BEST WESTERN East Brunswick Inn, responded to this review
25 April 2012

Thank you for very much for taking the time to review our hotel. We value your feedback greatly. I am glad to hear you enjoyed your time here at the hotel and hope you enjoyed the wedding as well. I was also happy to read that you enjoyed our hot continental breakfast! We hope you will come back and see... More

Sunrise, Florida
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

My sister and I took our 84 year old mother on a road trip to visit our old home town of South Amboy, NJ, and also visit with her sister, whom she hadn't seen in years and years. We wound up arriving after dark and didn't have any good sense of direction, so finding Best Western was a welcome blessing.... More

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Rupal Shah, Manager at BEST WESTERN East Brunswick Inn, responded to this review
9 January 2012

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More

Boston
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

We did not have many choices of hotels in that area for our family gathering, so we decided to take a chance even though reviews were not that great. Our room was meticulously clean, towels were white and fluffy. We did not see any bugs. I could see fresh paint, and furniture was in good condition. Bed was harder that... More

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Rupal Shah, Manager at BEST WESTERN East Brunswick Inn, responded to this review
22 December 2011

Thank you for reviewing our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 9 November 2011

This hotel definitely needs some work. Unfortunately I don't think it'll get the work it needs. My room during the first night of my stay lead me to feel unsafe--I could see above and below the door. The door was separating from the door frame. Also it smelled bad and I found hair/debris in the bathroom and on the sheets.... More

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Rupal Shah, General Manager at BEST WESTERN East Brunswick Inn, responded to this review
18 November 2011

Thank you for staying at the Best Western East Brunswick Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope... More

Troy, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

My wife and I stayed here for the first time in September, and it far exceeded each and every one of our expectations. It was immaculate, the amenities were plentiful, the staff was courteous, attentive and willing to help with everything we asked about. Kristen and George were excellent! The decor was relaxing and modern. We visit this area often... More

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Rupal Shah, General Manager at BEST WESTERN East Brunswick Inn, responded to this review
18 November 2011

Thank you for choosing to stay at the Best Western East Brunswick Inn. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

West Lafayette, Indiana
1 review
1 of 5 stars Reviewed 6 September 2011

We reserved a non-smoking room. However, we were put in a smoking room that smelled terrible and was in the back of the hotel where there weren't very many lights. There was a cockroach in the new roll of toilet paper. The fire alarms went off at 2:30 in the morning and lasted 30 minutes. The bed was hard. The... More

Was this review helpful? Yes
Rupal Shah, Guest Relations Manager at BEST WESTERN East Brunswick Inn, responded to this review
28 September 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Nova Scotia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 August 2011

We stayed here on our trip for 2 days, and took a day to drive out to Long Island. The morning clerk was very helpful in advising us on things to look for. The evening clerk also helped us with reservations for the next night after we left. Only thing was the breakfast area was extremely small for the size... More

Was this review helpful? Yes
Rupal Shah, Guest Relations Manager at BEST WESTERN East Brunswick Inn, responded to this review
28 September 2011

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

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Additional Information about BEST WESTERN East Brunswick Inn

  • Best Western East Brunswick
  • East Brunswick Best Western
Address: 764 Route 18, East Brunswick, NJ 008816 (Formerly Mcintosh Inn)
Price range (per night):* INR4,921 - 7,605

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BEST WESTERN East Brunswick Inn
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