Maid did not clean room, carpet has stains, thermostat did not work and took maintenance over an hour to respond and it still rattles. Room key would not work for exercise room..."you have to jiggle the door when you hear the click" I was told. Holder for ironing board is falling off. carpet in hallways is lose and a trip... More

We were here for a two day convention and left after day one!! Air conditioner in our room (and other spaces in hotel) did not work. Two of the four elevators were out of order. Our room was NOT made up after our first night. The restaurant was under staffed and the kitchen and bar overwhelmed! This might rate a... More

We stayed in a suite at this hotel for my sister's wedding. She had a receipt for the suite plus a connecting room with a king bed (for the bride, my sister) and another connecting room with 2 full beds (for the bridesmaids). They double-booked the room for the bridesmaids and told my sister there was nothing they could do... More

AVOID - this place should be condemned - stained carpets, ripped wallpaper, inoperative AC, stale odors, cigarette burns, a flat screen tv so small you need binoculars, missing elevator buttons - and this is the norm! Customer Service needs renovation too! '"Arbitrary Rudeness" sums it up. Just can't believe that hotels this bad still exist. Here for a Conference, tried... More

Overall this hotel isn't going to win any decor awards or even comfort awards but its clean, the service is decent and it's a good location if you want to be near Philly. We had four girls in one room and I won't recommend this. The beds were very small. I think they were probably smaller than a double but... More

I recently stayed at the Crowne Plaza for 4 days for a convention. It was beautifully kept, clean, and had a very friendly staff at the front desk. The room was large and the bed very comfortable. The little Corner Cafe was kept well stocked with sandwiches, fruit, drinks and snacks. The people manning it were fast and friendly. The... More

We stayed here during a convention - Thurs to Sun. This used to be a Hilton and in many ways still feels like one. This is not a new hotel nor - I would guess - has it been recently refurbished. Still - the public areas are very nice. Clean, spacious, inviting and comfortable. A bar that wraps around the... More

We stayed 3 nights over the weekend. The room and bathroom were clean, the staff very friendly, and the room price reasonable. The hotel has a big lobby with sofas and chairs for socializing. The room and hotel did show signs of wear and hopefully a remodel is coming up. This did not take away from a good stay. Staff... More

Let me start by saying, the value was good, having gotten a name your price type deal, which we were happy with what we paid. The location is on route 70 in Cherry Hill, an easy drive to Philadelphia and by shopping and a bar in Cherry Hill. The room was fair and generally clean. We had an air conditioning... More