Just spent the weekend at Steele Hill and we had an excellent time. Had never even heard of Steele Hill before the Groupon deal went out. Did not buy one of those, but they had some really good discount packages on the website and the place looked interesting, so we gave it a shot. We have 5 year old twins,...
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There is no better feeling than having a new customer tell us they had a great experience staying at the resort. I will relay your feedback to all the staff. I am extremely happy that your twins enjoyed their time at the resort. The large pool area is usually a big hit for any guest, this is especially true for...
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One star is for the friendly staff. One star is for the decent comfort food at the tavern.
We booked a one bedroom suite through a Groupon. My husband and I thought it would be a quick kid-free weekend for us coming from boston. We had a one bedroom east suite which consisted of a drab living room, kitchenette, and...
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First off, I am glad that you found our Staff behaved in a professional manner and that you enjoyed the food in the restaurant. When I read this review I must say I was a bit disheartened. We have made major efforts to update the rooms in this section of the resort including new tubs, new sliders and flat screen...
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My husband brought me here for my 30th birthday. We paid for a suite, which consisted of a bedroom attached to a living room both of which have not been updated since the 70's (ooooh, there was the fresh coat of paint). The entire suite was dreary, and we had a balcony which overlooked a parking lot (well, propane tanks...
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It is unfortunate that your stay with us did not meet your expectations. The room that you stayed in does have a view which includes 3 propane tanks down near the tree line. This area is slated for a beautification project in the spring which will include either burying or completely removing these tanks. The good news is that many...
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We recently stayed two nights at the Steel Hill Resorts. We were there for an on site winter wedding. The resort is very large. We stayed in the West Townhouse which was located in the min section. Our two story townhouse had two full baths and room to sleep 6 comfortably. We were just a short walk to the indoor...
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Thank you for the positive feedback about our resort. Our dedicated staff works hard to provide an enjoyable, relaxing environment. It looks like you had a great experience up on the hill. Between our great pool facilities and our spacious multi-room suites, Steele Hill provides a unique vacation experience in the lakes region.
I am glad you were able to...
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We bought a groupon for a two night stay at this resort and we were blown away as to how amazing it ended up being. The hotel itself was located in a beautiful area, with stunning views of the lakes and mountains. There were tons of activities to do, inside and outside, with racquetball, a game room, an awesome pool,...
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I am glad you thoroughly enjoyed your time at Steele Hill Resorts. We are an amenity-rich facility and it seems like you took full advantage of everything we have to offer. While the pools and other amenities are second to none in the area, I always feel that anybody who can appreciate a great view is likely to enjoy their...
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My wife and I had a chance to stay over at Steel Hill Resort on a complimentary night's stay to sit through a time share type of sales pitch. The hotel and grounds were very impressive with multiple pools, water slides and a lot of on-site activities that would keep your kids entertained for days. The people were very friendly,...
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I am glad you had a positive experience with us. Beyond standard room rentals and wedding services, our vacation ownership program is a great product. As you mentioned, we pride ourselves on having a quality, amenity-rich resort. It sounds like you were able to enjoy one of our pool areas during your stay. I definitely agree with your sentiments about...
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My family and I like to stay at this Resort on a bi-yearly basis. We stayed in the east 1 bedroom, and were satisfied for the most part. The bathtub was grungy, and the jets had scum around them. And the game rooms (both east and west) need to be re-vamped! The gaming is out dated and old (the ping...
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First off, I am glad to hear that you are a repeat guest at Steele Hill. We know your family vacation time is precious and we are grateful that you choose to spend it at our establishment.
I am sorry to hear that you had a negative experience the second time that you visited the restaurant. I honestly feel that...
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My husband and I stayed at your resort on this past weekend. I'd planned the getaway to celebrate our wedding anniversary. The website photos of the pool and the dining room were what attracted me to the resort. After checking in, we decided to try out the pool. The ladies locker room was filthy. There were piles of dirty towels...
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I am sorry that your experience with us did not meet your expectations. We have regular checklists that our housekeeping staff follows for all of our common areas. The fact that you found issues with the cleanliness of the women’s locker room is unacceptable. I will be speaking with the employees assigned to those areas about these specific issues. Despite...
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I had the opportunity to use my friends time share here. I was dissapointed that the pool close to our room ws closed nd under construction, but they offered another pool area. The whole experience was great. We stayed a week, the place was clean and the staff was very friendly and helpful. The resteraunt is a little pricey, but...
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I am glad you enjoyed your stay with us up at Steele Hill. Anytime someone uses words like enjoyable and relaxing I consider it a big win for the organization. I will be sure to let the food and beverage staff know you appreciated the carrot cake.
It is unfortunate that you visited while the main pool area was down...
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My family has been visiting Steele Hill since before I was born. I myself had been to Steele Hill every year since birth on the week of Thanksgiving until I joined the service. My grandfather had purchased a time share for West while it was being built. After separating from the service I've revisited twice and have enjoyed myself immensely...
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Hi John,
I appreciate the candor of your review. Having visited with us for so many years, you offer a valued perspective on the property. First off, I am extremely happy that you have such a high opinion of our facilities and that you look forward to visiting with us each year. We pride ourselves on providing families with a...
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